Asda delivered a clothing parcel to the wrong address, an empty house. The parcel should have been signed for. the delivery company emailed to state it had been signed for, but the parcel can be clearly seen in the porch of the locked and empty house. It has not been signed for, and been delivered to the wrong address. Asda refuse to provide a refund, stating We have to retrieve the parcel. What sort of service is that. So now Asda, you have stolen my money and used a second rate bunch of liars as a delivery company and you expect me to sort out your mess for you. I will be posting a story on Facebook about this and ensuring it is shared against and again until you refund my money and provide a written apology. Your service level is appalling. To think I have frequenting your Broadstairs store every week since it opened.