I had an order rearranged for the next day last minute due to bad weather and I have been told that was not possible set a time slot but it would have been delivered by morning before 12. After not receiving it and two calls to have some kind of information I have been told first that the ordered was cancelled, then that was already rearranged by between 6pm and 8 pm. As I decide to cancel and ask for refund they told me just that it was already cancelled from the day before. Service is inconsistent and not professional as yu have to look for every bit of info as a treasure hunter. Very disappointing for a first order.