I have always found the delivery service well priced and reliable however there is an issue due to their no bag policy. My last order arrived soaked as it was raining, items such as washing powder were ruined. Several attempts to resolve this with customer services have been frustrating as they have not responded with any appropriate solution or offered a refund for the items that were soiled. This is despite sending them a video of the delivery driver pouring out the water from the crates!!!
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