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Anonymous
If I had read the reviews first I wouldn’t of bothered. Shopped on line for the first time. Did a shop of essential bits but then received an e mail saying I could amend. I did this thinking save me a run to town. They took the money the eve before delivery which was only for the original items. I checked and showed amending so assumed that would be the case as balance was showing the added items. However no, only original items turned up. Non of my add ons. I called and they said a glich. No offer of picking the items again and sending out in theory on a delivery I had paid for. Also the bank have the money pending to them again yet already left account!! Today I have spoken to a few people and have all said they know of customers with hassles who struggle to get the refunds! Lesson learnt will not use ASDA again for this service. On a plus side the delivery lady was very pleasant!
5 years ago
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Asda has a 2.4 average rating from 2,595 reviews