SunnyC
Out of the Big 4 supermarkets, we have been very pleasantly surprised by Asda for our groceries deliveries. We have been relying totally on online shopping since 7th March 2020. We have managed to get delivery slots every other week, as desired, which is good. During the peak lockdown, this was much harder and I had to get up in the middle of the night to hunt for slots, but definitely this has eased for now. The choice of items and variables are substantial, leaves you stumped for choice, which is always a good thing. The delivery drivers have been good and friendly , mantaining social distancing on majority of the occassion . The items quality have been good and items mostly intact, except for some crushed or leaking items Substitites are only given for items that you tick to say are ok to substitite. But some of these have been more miss than hit. So the packers should pay a little more attention to detail, to stop this from happening. You receive an text to say when the driver is coming on the day and it also advises you how many items are substituted or missing. Go should then go online and check your shopping update. If you dont like a substitute, you can ask the driver to take them back before you touch anything, do remember this or they will not take it back. The multi seeded bread is always tasty, the brown bread dusted rolls are always fresh and soft The fruit and vegetables are excellent apart from the odd mishap. A Special request, Please take steps to stock tofu made by "The Tofoo Co Ltd, in particular the Plain and the smoked variety, which are really excellent products, required for our dietry needs. We thne have to go to other supermarkets to get these. We much rather get it from you. Please pass this request on to the new products acquisition department for Asda To sum up, Asda has done great things for us as a customer and rightly deserve the number 1 supermarket slot in our eyes. The prices are good and competitive. The delivery charges are ok dependant on the time slot you can get or choose. It would be good if FREE DELIVERY could be offered for shoppers who spend more than a specifically set amount, say £70, or what you consider to be a viable proposition. Look forward to this being actioned as well. A big thank you to all Asda members of staff who have done a wondeful job serving so many, during these most difficult of times.
3 years ago
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