Purchased 7’ balsam hill tree with lights. Three years later, after warranty runs out, most of the lights do not work the day we unpack the tree from its original packing which we repack every year. Balsam hill will do nothing about it and didn’t even offer an apology. Will never purchase from them again. Hundreds, if not, thousands of complaints about this company. Shut this company down. Terrible product.
4 years ago
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