Please do not buy from this company. Customer service is awful. I ordered a tree and an angel tree topper, both came damaged and when I returned they held back a 25% restocking fee. I had contacted Balsam Hill about the damaged items and informed FEDEX to pick up the items from my home within 30 day period from the date of receipt of the items. I mentioned to Balsam Hill that I had no control of the delivery and pick up schedule of FEDEX so I should not be penalized if the returns were received after the 30 day period. Will not recommend Balsam Hill again
4 years ago
Balsam Hill has a
1.3
average rating
from
461
reviews