I ordered a tree in November and it has been stuck 'processing' for over a month. Despite 2 long calls with customer service assuring me that they would ship a new tree, expedited shipping, nothing has happened. They would not allow me to cancel the order, and I can only return the tree by waiting for it to arrive and then sending it back and waiting for a refund to process. One month in, $300 spent, and I have nothing to show for it, nor any hope of receiving this tree! I'm now in the process of contesting this charge on my credit card.
4 years ago
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