Picture speaks for itself. Section(s) have not lit since brand new! This is what your $$$$$ and the Balsam Hill warranty will get you...
*Customer service direct to a YouTube troubleshooting video.
*They will mail you some light strands to string on your faulty tree.
*They will mail you a replacement section. Turnaround time is close to 1 year. Just in time for you to plug it in for next Christmas & discover that a 2nd/ 3rd section has gone out.
3 years ago
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