Balsam Hill - Tree Stand Replacement - Balsam Hill Warranty is non-existent
Purchased tree December 2021 (order # H019927978). Tree stand was broken, but put up tree anyway. Requested replacement tree stand August 2022. Balsam Hill told me tree stand was out of stock; expected to be in stock in September 2022. After numerous emails and phone calls (September -November 2022), I am still being told the tree stands are out of stock with no definitive date of when they will be available and one shipped to me. However, the exact tree I purchased last year is on the Balsam Hill website currently (w/tree stand included), so how can the tree stands be out of stock?
Balsam Hill's warranty program is a sham. I wish I searched for reviews before I purchased last year. I would not recommend a Balsam Hill product to anyone.
2 years ago
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