I ordered a tree. They claimed it was delivered but nothing showed up on the ring or with the neighbors. They sent a replacement. It took NINE months to get. The new box sat unopened in 2020 (COVID) and 2021 (out of town so no need to decorate). I opened the NEW box last week and two sections did not work. Per the website we troubleshot. Nothing. I called and explained and BH said "too bad so sad." I am out $1000 dollars. Buyers beware! Never again.
2 years ago
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