I ordered two Christmas wreaths from Balsam Hill. the 24" Norway Spruce one is excellent, realistic and well made, but the 18" BH Fraser Fir one is very different. It is sparsely made and looks very plastic and artificial. I could not even give it away to a friend or my daughter who both saw it before I sent it back. To add insult to injury I have had to pay return postage on this unsatisfactory wreath. I'm very happy with the 24" wreath but not the other and their Customer Services are unhelpful and intransigent. I should not have to pay postage on a product that in real life is very different to the picture online. I would be very wary of buying anything from Balsam Hill as you will have to pay for any return in the event that the product does not live up to your expectations. Also it took 8 days for the wreaths to be delivered.