I would give them no stars if I could. Purchased a $600 tree that worked okay for two months. After trouble shooting the company confirmed it was faulty wiring within the tree frame. They only replaced one section. The next time I went to use it the other two sections did not work. When I called they told me I was out of warranty but my tree should have been completely replaced the year before. No one ever followed up and when I called months later I was brushed off. THEY TRULY DON'T CARE ABOUT THEIR CUSTOMERS. Happy to sell you a $600 tree that works for two months and is a potential safety hazard. Customer service is so rude!