As with the first order we placed with Bathroom Village the delivery was terrible. The first time you gave us compensation for now bad it was. This time I wrote in the notes on the internet order and told the person from Bathroom village who phoned that the courier needs to phone me to arrange a delivery date. They DIDN'T and left a toilet with an 80 year old neighbor (who thankfully didn't mind) but I thought this was a massive ask of a neighbor. Thankfully the driver didn't leave the pallet with him. I see this as the dispatch offices mistake not the drivers as they should have called me as requested.