Initial delivery arrived damaged because the stone shower tray had been loaded onto a standard Euro pallet instead of a pallet which was larger then the actual tray size. I explained to Vicky that my builder could not work without the tray, I even asked to speak to a manager which was also declined. The replacement actually took longer then the first delivery despite BV receiving it within the same timing as the first tray. In summery, BV‘s reaction service to my issue which they caused was none existent/really disappointing...
6 years ago
Bathroom Village has a
4.2
average rating
from
861
reviews
