Products are good and at a very good price. I was disappointed in the speed of delivery. In the end, it took 24 days to get the products. I was made aware that the soft close seats were out of stock and would be in in a few days so they would dispatch everything together. However, 11 days later I had heard nothing. When the good were eventually dispatched and handed over to the courier, I wasn't kept informed about where my items were or when they would be delivered. I called Bathroom Village to get an update and I was told that the items were with the courier company and that was it. It was as though it was then out of their hands and they'd done their bit - this was the only let down. These days, with most places consumers buy from, they get regular updates, via email or text to let us know where our goods are. As a customer, I shouldn't need to continually call and email to chase up goods which in all honesty should have been delivered within a few days. Would I use them again, probably would, but I ensure the goods were all in stock over the phone first.