I’ve had 2 separate orders from Bathroom Village over the last few months. One had a lot of items from Crosswater and the other was for a couple of extraction fans. With both orders the delivery time was much longer than advertised (min 3 weeks). All items showed as available when I ordered and were advertised as up to 5 working days for delivery. I needed to chase both deliveries and the answer was also due to a delay with the supplier. This was frustrating but being fair, the items were good quality and cheaper than other websites - just don’t order if you are in a rush would be my suggestion.