I placed my order, weeks ago and never received it. I tried Con customer service by email. First they promised to "locate" my order. Then they sent me email that they can't find it and offer it to resend it or to cancel. I asked to cancel, but instead, I received the new email saying that it was shipped. I tried calling and emailing to cancel my order, but they ignore my emails. So still waiting, who knows if it will ever come. Not happy about customer service.