Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bershka Reviews

3.7 Rating 171 Reviews

67 %

of reviewers recommend Bershka

Company Reviews

3.7

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week

Read Bershka Reviews

Write Your review

Tell us how Bershka made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bershka 1 star review on 20th May 2022

Mariam Givishvili

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Maundy (from Old French mandé, from Latin mandatum meaning "command"),[1] or Washing of the Saints' Feet, Washing of the Feet, or Pedelavium or Pedilavium,[bershka-custom-er-service""8O53O17O42] is a religious rite observed by various Christian denominations.”

Posted 2 weeks ago

“They sent me the package with PostNL. Post NL lost my package but they said they delivered it to me. Lie Post NL. Berska sent me a form where I have to send my signature from an official document !!?? I had the same experience with Post NL at Amazon. Amazon gave me my money back with no discussion, no form. DO NOT BUY FROM BERSKA, DO NOT WORK WITH POST NL !!!”

Posted 2 months ago

“Extremely poor staff behavior that doesn’t know the basics of customer service! Stupid rules as the guy on cashier try to explained me, that no one else in the market has !!! I removed the price tag to wear the dress & i noticed 2 tears in the dress. I was honest & not the tag back to the dress & the sales guy told me its rule that when you remove the tag they can’t exchange or refund & he can’t break the rules !!!??? Seriously ?! I would never step in to this cheap shop that doesn’t know anything about value & service. Super cheap staff this company hired to probably reduce their cost.”

Posted 3 months ago

“Berksha misplaced my order and holding my hard earned money like a Mafia for a month now. Hard to believe that you have endless catalogue of clothes but no one to help your loyal customer. This really shows your attitude towards your customers. Thank you for ruining my Christmas and new year”

Posted 3 months ago

“When I went to the store in Oxford street london, there was one employee who looked like he had experience and another one with a mic on that didnt know what exactly she was supposed to do and had the audacity to be standoffish! I received one package when I was supposed to receive two! When I confronted the employee he stated that I have to watsapp or call their services. How does a company with such magnitude not have a proper email address? Their watsapp is managed by a robot that literally asks the same questions and keeps going in circles... their customer service never picks up and is closed by 5pm and I have yet to receive any news about my other package. I will never purchase anything from Bershka”

Posted 7 months ago

“Returned a parcel, 7 weeks later I’m still waiting for my refund, customer service just say the same thing to me that they are looking into it even though I have proof of refund receipt …. Absolutely disgraceful , in all my years of online shopping I have never known the likes of this … I will keep reviewing until my refund is back in my bank !!!!!!!!! Disgraceful … don’t buy unless you know you definitely want garment”

Posted 8 months ago

“Qualidade espantosa! A qualidade dos artigos que encomendei superou em muito as minhas expectativas. Em todos os sentidos - isto foi uma pechincha e um benefício para a nossa organização.”

Posted 1 year ago

“Qualität! Die Bestellung war genau das, was ich bestellt hatte, und sie kam früher als geplant an. Wie üblich, sind wir sehr zufrieden!”

Posted 1 year ago

“Un produit formidable ! Quelle surprise de recevoir un produit d'une telle qualité à un prix aussi bas ! Je dois commander d'autres produits prochainement.”

Posted 1 year ago

“CUIDADO!MUTIO CUIDADO COM AS COMPRAS NESTE PARDIEIRO.PAGEUI 41,70$ DE ROUPA E RECEBI COM 9€ DE ALGANDEGA UNS ÕCULOS QUE JÁ ATIREI FORA POR TÃO FOLEIROS!!!B NÃO ACREDITAM,EXPERIMENTEM. NÃO HÁ DEPOIS NINGUÉM A QUEM RECORRER!!! 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐄𝐑𝐕𝐈𝐂𝐄 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐 𝐏𝐇𝐎𝐍𝐄 𝐍𝐔𝐌𝐁𝐄𝐑 +𝟏 𝟖𝟎𝟓 𝟑𝐎𝟏 𝟕𝟎𝟎𝟐”

Posted 1 year ago

“CUIDADO!MUTIO CUIDADO COM AS COMPRAS NESTE PARDIEIRO.PAGEUI 41,70$ DE ROUPA E RECEBI COM 9€ DE ALGANDEGA UNS ÕCULOS QUE JÁ ATIREI FORA POR TÃO FOLEIROS!!!B NÃO ACREDITAM,EXPERIMENTEM. NÃO HÁ DEPOIS NINGUÉM A QUEM RECORRER!!!”

Posted 1 year ago

“Ein toller Ort zum Einkaufen! Sie sind perfekt! Der Kundensupport ist erstaunlich rücksichtsvoll und hilfsbereit. Sehr zu empfehlen. Und die Auswahl ist verblüffend.”

Posted 1 year ago

“Asiakastyytyväisyys! Myymälä tekee hyvää työtä asiakaspalvelun tarjoamisessa. Ainoa kerta, kun en ollut tyytyväinen tilaukseeni, he korjasivat ongelman nopeasti. Heidän työnsä laatu on loistava ja olen suositellut heitä monille muille ihmisille.”

Posted 1 year ago

“Patenkintas klientas! Šia parduotuve naudojamės jau kelerius metus ir esame labai patenkinti. Jie turi platų stilių pasirinkimą ir puikiai aptarnauja klientus.”

Posted 1 year ago

“Inget annat än bra saker att säga, fantastisk kundservice och kvalitet! Jag har beställt från dessa killar ungefär 4 gånger nu och jag har bara varit absolut nöjd med själva produkterna, som ofta säljs till mycket bra priser.”

Posted 1 year ago

“Mahtavaa alusta loppuun! Laadukas asiakaspalvelu, painatus ja lopputuote. Käyttäisin mielelläni myymälääsi uudelleen ja suosittelen heitä kenelle tahansa.”

Posted 1 year ago

“Je vous adore ! Comme toujours, je suis très satisfait de ma commande et du service client que j'ai reçu. J'ai appelé pour ajouter une autre chemise, et votre représentant m'a dit "No Problem".”

Posted 1 year ago

“Une entreprise formidable ! J'aime tellement le produit que nous avons reçu d'ici que j'en ai commandé plusieurs fois. Si vous avez des problèmes de taille ou tout autre problème que vous pouvez rencontrer, le service clientèle est spectaculaire !”

Posted 1 year ago

“Alltid perfekt! Du gör aldrig någon besviken. Jag har beställt i flera år och minns inte att jag någonsin haft några problem. Utmärkt kvalitet, värde och service! Toppkvalitet!”

Posted 1 year ago

“Parfait ! La commande sur le site web a été très facile, les prix étaient compétitifs et la livraison a été plus rapide que prévu. Nous commanderons à nouveau !”

Posted 1 year ago

«
1
2
3
4
5
»

Bershka is rated 3.7 based on 171 reviews