If i could give 0 stars, i would! I’ve been trying to return an item since December and they’ve locked me out of my account so I can’t refund the item. i’ve been emailing and emailing and not only can the staff not seem to form a literate sentence, but they either ignore me or tell me to ‘wait for a courier to contact me’? even though they haven’t arranged one? What are they, magic? All i want is my money back yet this seems like an impossible task. I definitely wouldn’t recommend shopping online unless you have already tried on the clothes in the store beforehand as they will not allow a return of the item and will not give you your money back