He is one of the few sellers who found that he did not respect his customers, in my case 100%. I like the products, the quality is about good, but Bershka has major problems with basic aspects: 1. It's the only merchant I've come across that I couldn't return to an unsuitable product. 2. He is the only merchant I have met who accepts returns only to the store. 3. He is the only trader I have met to whom I cannot send a product return at my expense. 4. It is very weak in terms of the availability of products in stock online. 5. He is always deficient in the sizes of clothes frequently requested, so he does not know how to stock up. 6. Delivery is very problematic. Before the order is placed, a deadline is displayed, after payment another deadline, but none is observed. 7. I sent several complaints with dissatisfaction. No solution, no simple answer.