I ordered my bose quiet comfort earbuds on last month 28. It was supposed to deliver it in 2-5 days...till today i didnt get my item..bose chat assistants giving fake information and fake promises.they not ready to send it to you if its on sale..so becareful if you buy anything from bose as a gift..they are total failure..i been chatted with 7 assistants. They provided me all the fake information they can. One of them showed me a link to change the item color but it showed me a cheap price when i asked about it, he just vanished..they told me to wait till aug 18, and now they told me to wait aug 25. They are the worst online retailer ever i been with..lesson learnt- bose not gonna deliver the item which is on sale till you get frustuated and cancel the order. They didnt deliver the item till today. I bought the item for $198 on sale..may be thats why they dont want to send it..