I purchased a bra, which took an extremely looong time to arrive. Then it didn't fit. When I tried to complete the online form to return it, it said it had been over 28 days. But from the time I got the bra to the time I tried to return it had only been 10 days. They appear to be starting the clock the day they say they shipped it. TOTALLY unfair. What's worse is that when I tried to contact them to see if this could be corrected, I found that all of their contacts on their website don't work (clicked on chat, email, facebook, twitter, instagram...no link worked). I live in the U.S., so I don't want to make an international call costing even more money when I fear they will just tell me I'm out of luck. I find it very hard to believe that they don't know that not one of their contact links work. It seems to me that they don't want to hear from customers. Never using them again, nor will I recommend them to anyone. Very disappointing.