Stressed Boux Avenue customer
Ordering from the Boux Avenue website is honestly the WORST shopping experience and customer service I’ve had in my life!! Orders never arrive with no valid explanation as to why!! Money stolen!!! As they don’t refund all items actually returned !!!!! Shocking!! Email offers and discounts not the same when you get to website!! Emails are never replied just ignored. Wrong information given by social media team. Rude and incompetent customer service staff on email and phone!! No one knows what is going on when there is an issue and they sure to hell don’t think it’s important to tell you the paying customer!! Absolutely appalled with the service given!! They obviously don’t care at all! Lots of excuses and really really bad customer service! No one has a clue what’s going on, there is an obvious lacking of communication going on internally that directly affects the customer!! Terrible!! I have been a loyal customer for many years will never give those cowboys my money ever again. It’s better spent with a company that deserves it! What kind of company allows this carry on!! That’s all I am saying! Buy elsewhere!! It’s really not worth all the heart ache and loss of your hard earned money!! Not getting orders or the correct refunds! I would never buy from Boux Avenue again my trust has been irreparably broken!
1 year ago
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Boux Avenue has a 3.61 average rating from 31 reviews

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Alice, Customer Support

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