On the 15th August I went in newark store there was one shop assistant serving while the other the manager was dealing with cards opposite Sharon the shop assistant had 3 customers then another who told her she had spilled a milkshake on the shop floor Sharon took action straight away to deal with the matter she oppogized to the customers at this point the manager did not offer any assistance towards her work colleague and left us customers waiting at the till I found this very enoying that a manager could allow this to happen I do thank Sharon who in this awful situation handled it professionally I will go back in the shop but not to be served by the manager sue.i have nothing but praise for Sharon well done.