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Card Factory plc Reviews

4.6 Rating 468 Reviews
90 %
of reviewers recommend Card Factory plc
4.6
Based on 468 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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Customer service excellent at the garforth branch
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Posted 1 day ago
Friendly staff & very helpful.
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Posted 6 days ago
I was served by Beth in Newport isle of wight I can honestly say it was a pleasure to be served by someone so helpful plus a nice smile on her face
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Posted 1 week ago
got everything i wanted and good prices
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Posted 1 week ago
The member of staff that serviced me was very helpful and told me about all the offers that where on sale and about the great discount that was in store she had her name badge was on and she is called Rona very nice person I’ll be back to see what other offers are in the shop she also was very nice and smiled a lot which made me feel that she wanted me to come back which I will do
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Posted 1 week ago
The staff were very polite and helpful..
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Posted 2 weeks ago
Lovely shop in Exmouth , very friendly staff and great choice of cards etc.
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Posted 3 weeks ago
Great fast service , served by Ken in Ann Street, Belfast branch.
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Posted 3 weeks ago
Antoinette in the wembley branch is a gem. Great Customer Service
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Posted 4 weeks ago
Visited card factory in Southsea the staff are always very helpful and friendly I always go there to get my cards ,wrapping paper and gifts and so does all my family and friends it’s the best card shop in the area and caters for all your needs all through the year .
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Posted 1 month ago
Very kind staff
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Posted 1 month ago
There is a lot of choice in cards etc. staff are most helpful, cheerful and knowledgeable. Prices are very acceptable. The only thing I am not so happy is when it comes to cards for same sex couples for Christmas and other events you are lucky to have a choice of two. Could this be looked at
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Posted 1 month ago
the staff at the Kirkby store are just lovely especially the Chap, nothing is too much trouble for them, as a company you should be very grateful for the people who work there they are a credit to you.
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Posted 1 month ago
Durham Dragonville Card Factory is Simply The Best store always loads to choose from beautifully kept always clean and tidy and the staff are simply amazing so helpful and even more pleasant. Thank you. Mrs Wilson 🙂👋
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Posted 1 month ago
I shop very regular at the Dover store 0203 and can honestly say that the staff are always welcoming and so helpful on Saturday 1st March I was served by Racutl very helpful thank you. It’s so nice to be served by friendly staff does not matter when you go into the shop always friendly thank you Jan well done to you all
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Posted 1 month ago
I asked for a little assistance to find appropriate table decorations etc for an occassion. Sarah was very knowledgeable and guided me around the store to all the items I had in mind (and some that I wouldn't have thought of)
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Posted 1 month ago
Called in Loughborough store today. nice young assistant called Becky helped me find what I wanted and lady at till also very friendly but professional
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Posted 2 months ago
Gemma in East Ham was cheerful and courteous in spite of the very heavy rain. I usually find the card I am looking for in Card Shop.
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Posted 2 months ago
The staff member in question had such a welcoming and professional manner as I entered the store and again at the till. The lovely member of staff was called Claire. I was visiting the West Bromwich New Square. Please forward my comments onto her. King Regards. S. Kenny
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Posted 2 months ago
Visited the Kidderminster shop today very helpful assistant Tracy
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Posted 2 months ago
Card Factory plc is rated 4.6 based on 468 reviews