Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.59

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stickers on the front of the cards absolutely ruin the card. They don't remove properly and when a concerted attempt to remove the sticky left behind it ruins the card leaving grey, sticky streaks and a sticky mess. These cards had to go straight in the bin. Why on earth use labels that don't remove properly? It doesn't take much to use a different system or a label that doesn't leave a sticky mark.”

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Posted 1 week ago

“Jusdeep at East Ham branch was very helpful. A pleasant member of the team.”

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Posted 2 weeks ago

“Staff always helpful, in the buxton branch”

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Posted 2 weeks ago

“I didn't have a bad experience at care factory..but I can't find the right place to give a good review......their very nice with good selection of products especially in Chester le street.”

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Posted 2 weeks ago

“fantactic service great value for money, good stock of items.”

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Posted 3 weeks ago

“Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀”

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Posted 1 month ago

“I would like to praise your employee Rosa in your Haymarket Leicester Branch I am disabled and she was so kind and helpful and got my purchases for me she couldn’t have done anymore for me”

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Posted 1 month ago

“You can find everything you need for every occasion a very good selection of cards and gifts”

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Posted 1 month ago

“Simple layout of the store and found what I needed straightaway. Friendly and helpful staff. Receipt number 2486.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“The Burgess Hill Shop has lovely cards and other items covering lots of celebrations and good offers The staff are all helpful and friendly I would hate to see this shop go”

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Posted 1 month ago

“Debbie in Rainham card factory shop was very helpful today. She is always very welcoming and friendly.”

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Posted 1 month ago

“Jake in Bearwood store very helpful and pleasant”

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Posted 2 months ago

“The staff are very friendly and helpful L”

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Posted 2 months ago

“I was in your store in Bolton this morning. The young lady who served me was so smiley and helpful. A pleasure to shop there. Thank you.”

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Posted 2 months ago

“I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come”

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Posted 2 months ago

“In Bearwood branch today both Alex and Reshma were very helpful and considerate of what I was wanting very impressed felt a very valued customer”

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Posted 2 months ago

“Always do when ever I shop there. Love the cards,paper,labels,& gifts.”

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Posted 3 months ago

“Katia in Rickmansworth was very helpful and polite. Made shopping there stress free and enjoyable. Thanks Katia”

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Posted 3 months ago

“Staff friendly and polite”

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Posted 3 months ago

Card Factory plc is rated 4.6 based on 499 reviews