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Card Factory plc Reviews

4.6 Rating 586 Reviews
89 %
of reviewers recommend Card Factory plc
4.6
Based on 586 reviews
Customer Service
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“I’ve been to Torquay Newton Abbot and Teignmouth trying to get the 10 card for a£1 each shop told. me they didn’t have them anymore I went to Exeter stone Lane Cardfactory on Marsh Barton where the assistant Sue sorted me out and I came away with £3 worth of cards Thank you Sue Well Done for being so helpful”
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Posted 1 day ago
“I used the Rainham precinct shop in Rainham Kent and Debbie was most helpful and kind helping an 84 year old A small shop but useful to have locally.”
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Posted 5 days ago
“Sarah & Debbie are fabulous! (Earlstown store) Always super helpful, kind and friendly! An enjoyable experience shopping with them! I go in all the time and forget to leave feedback, so here we go, finally remembered! They’re like this all the time, delivering great customer service and deserve to be recognised!”
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Posted 1 week ago
“I would like to say a huge THANK YOU to RIHANNA from the Camborne Card Factory, Her customer service was exceptional , nothing was to much trouble and her customer service was excellent , an absolute assett to the company .....”
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Posted 1 week ago
“I visited Card Factory on the Croft retail park Bromborough. I was served by a very helpful lady called Amanda. She was very pleasant and helpful. Excellent prices.”
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Posted 1 week ago
“Really bad customer service. Rothwell - Leeds.”
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Posted 2 weeks ago
“Went to the Card Factory in the Pyramids shopping centre Birkenhead on Tuesday 15th September. Served by a lovely guy who seemed to be doing 5 things at once. As he was the only member of staff serving. The smile never left his face and he was so pleasant to every customer and apologising for any delay. I then returned to the store later and he was still as smiley and helpful as earlier. Always helpful staff in your stores but he was exceptional.”
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Posted 1 month ago
“Excellent service by the very friendly staff at card factory morrisons darlington”
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Posted 1 month ago
“Keynsham Branch, Been using for 3 years. Excellent choice and range. Very good value,(better than other sources) Also all the staff are very friendly,helpful and pleasant. this week served by Julie . Very Happy Paula”
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Posted 1 month ago
“Called in West Denton branch this morning and the assistant was really friendly and helpful, she's an asset to your company. Thank you”
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Posted 1 month ago
“I have just been to the Crewe branch for a birthday card for my wife, and, quite simply, the selection was abysmal. I complained politely to the assistant who agreed with me stating that similar complaints had been passed to management to no avail. When I pass the card which I eventually bought to my wife I will have to apologise for the quality.”
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Posted 1 month ago
“Brilliant service from Brad this morning at Mildenhall shop. He was covering for another member of staff who was off ill. He came all the way from Haverhill and opened up the shop. Well done Brad 👏”
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Posted 1 month ago
“Steve (and the member of staff who was there when we collected everything) at Worcester Broad Street branch were enthusiastic, helpful, and efficient. Our order was not straightforward and Steve guided us in the right direction pleasantly, giving us a choice of options. Thank you.”
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Posted 2 months ago
“The ladies at Spennymoor today were a breath of fresh air very helpful happy to help find what I was looking for very pleasant was a pleasure meeting such a happy team thank you 😘”
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Posted 2 months ago
“Tess was very helpful at the andover branch. Gave me a lot of info which helped me. She was friendly, helpful, and informative, very happy with service!”
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Posted 2 months ago
“Earlestown. Your assistant Sarah, really helped me today. I am a double amputee and wanted a card for my son. Not only did she direct me to area but helped get a card from the top shelf. Very considerate indeed.”
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Posted 2 months ago
“The Seaford branch of card factory is a delight to visit. The staff are so friendly & helpful. Prices reasonable too.”
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Posted 2 months ago
“Popped into new Uxbridge branch in Chimes today, was on my break from work & had quite a few bits to get. Was met with a lovely lady called Holly who was very helpful,friendly & pointed me in right direction for my items as well as finding me a great gift bag/tissue paper.Thank you so much for your great service it’s appreciated.”
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Posted 3 months ago
“Louise at Blyth Northumberland Cardfactory is always so very friendly and helpful as are all the staff at that branch. If you can't find what youwant she will look fornit for you and she has a lovelysmile”
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Posted 3 months ago
“hiya, I live in Ramsgate and there is a card factory shop in the high street i use to get all my cards i have know the manager Maxine for over 35 years all her staff are helpful and enjoy serving the customers that use the shop as i have witness, i used the shop on Monday to get a wedding anniversary for my wife as usual i found the card i wanted and lucy serviced me very Pleasant young girl i was very pleased with my purchase.”
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Posted 3 months ago
Card Factory plc is rated 4.6 based on 586 reviews