Card Factory plc Reviews

4.5 Rating 308 Reviews
88 %
of reviewers recommend Card Factory plc
4.5
Based on 308 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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The staff in your canvey island branch are always pleasant and ready to give help if needed. I was served today by a lovely lady called Michelle
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Posted 4 months ago
I walk in to the shop In Burnley town centre and I see a staff member shouting at another colleague.Ater gathering my item I was at the till when I was served by Ruth that is was it said on her tag she was very rude and moody and was one of the worst customers service every I would definitely not recommend this store but also this member of staff
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Posted 11 months ago
Sent me 2 blank cards and I was to blame for mistake and won't refund money
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Posted 2 years ago
I was very happy with my order of balloons, served by Tracy at Epping, she was so helpful.
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Posted 2 years ago
Today, 3rd April, I was told in my local store at Exmouth, Devon, that Card Factory are not supplying small bags anymore when purchasing cards! I was offered a very large bag for 5p which was far too big! The assistant said it was because the small bags were made of plastic. In that case I suggest that you supply small brown paper bags. A greetings card and envelope needs a bag to keep them clean and away from other shopping that you may have.
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Posted 5 years ago
Affordable Great variety Great gifts Always what you need
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Posted 6 years ago
Card Factory plc is rated 4.5 based on 308 reviews