Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.57

4.6 Rating 517 Reviews

89 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As I live abroad I order Christmas gifts on line - things have always arrived on time - indeed a personalised heritage plaque ordered Friday night arrived at my UK address on Monday morning! Very impressed - thank you”

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Posted 1 hour ago

“Recently shopped at the hempstead Valley branch, the staff are always cheerful and helpful.”

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Posted 1 week ago

“I shop in the Card factory at Rainham Kent precinct. The staff are all very friendly and helpful nothing is too much trouble for them. Well done ladies it’s a pleasure to shop in your store.”

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Posted 3 weeks ago

“Every time I go in the diss store, the girls are always happy and cheerful,and always checks I found everything. Great customer service well done.”

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Posted 1 month ago

“Breck Road Liverpool 5 Staff are always so welcoming and helpful. Nothing is ever too much trouble. The store always has what I am looking for. Cards,gifts are always great value The shop I always go to first for cards.”

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Posted 1 month ago

“Went above and beyond too help me find the exact cards I needed. With a smile and politeness, which seams to be lost in other stores. Thank you to the staff at Rhyl Marina retail park.”

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Posted 1 month ago

“I was in our Enniskillen shop this morning and was served by a lovely girl called Dawn. She went out of her way to help me, very pleasant friendly lady.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Hi I am always happy with the staff at the Wigan so they are so helpful and kind and everything is a good price thank you for all your service x”

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Posted 2 months ago

“Larne store served by Carla. Excellent customer service and pleasant experience.”

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Posted 2 months ago

“Yet again I was shopping i your Card factory shop in SALE. Yet again one of your staff came to the rescue the lovely lady Kim what diamond this young lady is a total asset to your company as is all the staff all have smiles a wonderful customer care . Will be back in the next couple of week's to finnish my card shopping total up to now nearly 70.00. Thank you Kim one happy shopper. xxxxx Regards Cath Swann. xxxx”

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Posted 2 months ago

“Very happy with the service I received at Card Factory in the East Ham branch, I was served by Gemma. She was very polite and very helpful. Thank you.”

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Posted 2 months ago

“The staff in these shops are Always pleasant, dry helpful, charming and so polite”

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Posted 2 months ago

“Jusdeep at East Ham branch was very helpful. A pleasant member of the team.”

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Posted 3 months ago

“fantactic service great value for money, good stock of items.”

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Posted 3 months ago

“Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀”

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Posted 3 months ago

“I would like to praise your employee Rosa in your Haymarket Leicester Branch I am disabled and she was so kind and helpful and got my purchases for me she couldn’t have done anymore for me”

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Posted 4 months ago

“You can find everything you need for every occasion a very good selection of cards and gifts”

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Posted 4 months ago

“Simple layout of the store and found what I needed straightaway. Friendly and helpful staff. Receipt number 2486.”

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Posted 4 months ago

“Excellent service.”

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Posted 4 months ago

Card Factory plc is rated 4.6 based on 517 reviews