“I’ve been to Torquay Newton Abbot and Teignmouth trying to get the 10 card for a£1 each shop told. me they didn’t have them anymore I went to Exeter stone Lane Cardfactory on Marsh Barton where the assistant Sue sorted me out and I came away with £3 worth of cards Thank you Sue Well Done for being so helpful”
“I used the Rainham precinct shop in Rainham Kent and Debbie was most helpful and kind helping an 84 year old A small shop but useful to have locally.”
“Sarah & Debbie are fabulous! (Earlstown store)
Always super helpful, kind and friendly! An enjoyable experience shopping with them!
I go in all the time and forget to leave feedback, so here we go, finally remembered!
They’re like this all the time, delivering great customer service and deserve to be recognised!”
“I would like to say a huge THANK YOU to RIHANNA from the Camborne Card Factory,
Her customer service was exceptional , nothing was to much trouble and her customer service was excellent , an absolute assett to the company .....”
“I visited Card Factory on the Croft retail park Bromborough. I was served by a very helpful lady called Amanda. She was very pleasant and helpful. Excellent prices.”
“Went to the Card Factory in the Pyramids shopping centre Birkenhead on Tuesday 15th September. Served by a lovely guy who seemed to be doing 5 things at once. As he was the only member of staff serving. The smile never left his face and he was so pleasant to every customer and apologising for any delay. I then returned to the store later and he was still as smiley and helpful as earlier. Always helpful staff in your stores but he was exceptional.”
“Keynsham Branch, Been using for 3 years. Excellent choice and range. Very good value,(better than other sources) Also all the staff are very friendly,helpful and pleasant. this week served by Julie . Very Happy Paula”
“Brilliant service from Brad this morning at Mildenhall shop. He was covering for another member of staff who was off ill. He came all the way from Haverhill and opened up the shop. Well done Brad 👏”
“Steve (and the member of staff who was there when we collected everything) at Worcester Broad Street branch were enthusiastic, helpful, and efficient. Our order was not straightforward and Steve guided us in the right direction pleasantly, giving us a choice of options. Thank you.”
“The ladies at Spennymoor today were a breath of fresh air very helpful happy to help find what I was looking for very pleasant was a pleasure meeting such a happy team thank you 😘”
“Tess was very helpful at the andover branch. Gave me a lot of info which helped me. She was friendly, helpful, and informative, very happy with service!”
“Earlestown.
Your assistant Sarah, really helped me today.
I am a double amputee and wanted a card for my son. Not only did she direct me to area but helped get a card from the top shelf.
Very considerate indeed.”
“Louise at Blyth Northumberland Cardfactory is always so very friendly and helpful as are all the staff at that branch. If you can't find what youwant she will look fornit for you and she has a lovelysmile”
“hiya, I live in Ramsgate and there is a card factory shop in the high street i use to get
all my cards i have know the manager Maxine for over 35 years all her staff are helpful
and enjoy serving the customers that use the shop as i have witness, i used the shop on Monday to get a wedding anniversary for my wife as usual i found the card i wanted and lucy serviced me very Pleasant young girl i was very pleased with my purchase.”
“Ms Tas, who served me today, was welcoming, smiling, and very pleasant. When I picked three cards, she pointed out an offer that I had missed, which meant I received an extra card for free.
She provided excellent customer service and made sure I was completely satisfied. Thank you, Ms Tas, for your kindness and helpfulness.”
“The lady who served me is a regular in that store and is always smiling and pleasant, but yesterday she also pointed out an offer in missed and meant I got an extra card free. Going above and beyond in my opinion.”
“I used Card Factory Melton Mowbray today. Jim was very helpful, polite and professional. Nothing was too much trouble. He has a lovely personality. Maxine, the sales lady was helpful, very polite and also has a nice personality. Both made the shopping experience enjoyable and both, are assets to Card Factory plc.”
