Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.59

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jusdeep at East Ham branch was very helpful. A pleasant member of the team.”

Helpful Report

Posted 2 weeks ago

“fantactic service great value for money, good stock of items.”

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Posted 3 weeks ago

“Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀”

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Posted 1 month ago

“I would like to praise your employee Rosa in your Haymarket Leicester Branch I am disabled and she was so kind and helpful and got my purchases for me she couldn’t have done anymore for me”

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Posted 1 month ago

“You can find everything you need for every occasion a very good selection of cards and gifts”

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Posted 1 month ago

“Simple layout of the store and found what I needed straightaway. Friendly and helpful staff. Receipt number 2486.”

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Posted 1 month ago

“Excellent service.”

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Posted 1 month ago

“The Burgess Hill Shop has lovely cards and other items covering lots of celebrations and good offers The staff are all helpful and friendly I would hate to see this shop go”

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Posted 1 month ago

“Debbie in Rainham card factory shop was very helpful today. She is always very welcoming and friendly.”

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Posted 1 month ago

“Jake in Bearwood store very helpful and pleasant”

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Posted 2 months ago

“I was in your store in Bolton this morning. The young lady who served me was so smiley and helpful. A pleasure to shop there. Thank you.”

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Posted 2 months ago

“I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come”

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Posted 2 months ago

“In Bearwood branch today both Alex and Reshma were very helpful and considerate of what I was wanting very impressed felt a very valued customer”

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Posted 2 months ago

“Always do when ever I shop there. Love the cards,paper,labels,& gifts.”

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Posted 3 months ago

“Katia in Rickmansworth was very helpful and polite. Made shopping there stress free and enjoyable. Thanks Katia”

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Posted 3 months ago

“The staff are always so helpful!”

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Posted 3 months ago

“Always shop here.The staff are so very friendly &always willing to help also great choice &value for money.Today Mandy served me she is always so very helpful &very polite nothing ever too much.”

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Posted 3 months ago

“I was buying helium balloons for my newborn twin grandsons from snow hill card factory shop, Wakefield. Suzanne and Chloe were so unbelievably helpful they couldn’t do enough for me. They helped me stick the boys names on each of their balloons. These are members of staff to be cherished.”

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Posted 4 months ago

“Good Value, good service, friendly staff always helpfull. PJT”

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Posted 4 months ago

“Susan as always goes out of her way to help always very pleasant with it”

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Posted 4 months ago

Card Factory plc is rated 4.6 based on 499 reviews