“I shopped in store 0881, till 5 Opr 42068315796 01/04/2026 at 11.16. I was made to feel very comfortable, excellent customer service. Thanks Very Much. I suffer with anxiety so shopping is not easy for me.”
“Served by Tracey at the Cortonwood store today, she was so pleasant and helpful but all the staff who work there are the same. Never go anywhere else for cards and accessories
Thank you all”
“I was looking for a specific item,and the lovely girl at my Folkestone branch was really helpful in finding what I wanted.
Really great selection of goods for the Easter period.”
“The assistant helped me this morning with my Easter goods and put them into the carrier bag for me. I also got stamps which saved me a trek to the post office..”
“We regularly use the shop in St Steven’s in Norwich.
I just wanted to say how very helpful the ladies are in there, particularly Marylin.
They always help
Is out and genuinely care about customers. Thank you xx”
“I visited Card Factory in Durrington today, was served by Sharon, who was extremely helpful. The staff at this branch always go out of their way to assist you.”
“I was extremely impressed yesterday with the assistance I received from Jackie at the Salford Shopping centre.
Jackie was so friendly and welcoming, she assisted me with searching for the right size gift bags for my purchase.
Nothing was too much trouble for her.
I will definitely be returning to the store.
Thank you Jackie for making my experience so easy.”
“As I live abroad I order Christmas gifts on line - things have always arrived on time - indeed a personalised heritage plaque ordered Friday night arrived at my UK address on Monday morning! Very impressed - thank you”
“I shop in the Card factory at Rainham Kent precinct. The staff are all very friendly and helpful nothing is too much trouble for them. Well done ladies it’s a pleasure to shop in your store.”
“Breck Road Liverpool 5
Staff are always so welcoming and helpful. Nothing is ever too much trouble.
The store always has what I am looking for. Cards,gifts are always great value
The shop I always go to first for cards.”
“Went above and beyond too help me find the exact cards I needed. With a smile and politeness, which seams to be lost in other stores. Thank you to the staff at Rhyl Marina retail park.”
“I was in our Enniskillen shop this morning and was served by a lovely girl called Dawn. She went out of her way to help me, very pleasant friendly lady.”