“Lovely lady with a lovely smile. A customer was late getting a present and she made the gift bag look special for her to give to the recipient! So kind and caring.”
“I visited the Card Factory in Formby today. I had lots of choice for the birthday cards I wished to purchase. When I was paying at the till for my 3 cards the young lady serving me explained there was an offer of '4 for 3'. I obviously went and choose my 4th 'free' card and thanked the assistant for telling me about the offer.”
“Yesterday, Saturday 25th April, I purchased something from Card Factory, Burnham on Sea, Somerset, I was served by a lovely lady who was so kind and helpful, she served me with a smile and graciousness, I have always found the staff at this branch in Burnham on sea really nice and helpful, so this is to say thank you for making my shopping experience so nice, Sarah.”
“Visited the store at straiton retail park Edinburgh today lovely lady Louise served me I was looking for gift for a freind
Very helpful lady helped me out also explained the paw patrol figures to me as I didn’t have a clue
Will defo be back lovely experiance thank you Louise”
“Bought my grandson some 18th helium balloons today from Bury .Just want to say a big Thank-you to Max who went above and beyond by carrying them to my car in the rain as I have mobility issues. Hope you have an amazing 18th birthday too next month Max .🤗”
“Visited Athersone Warwickshire today. A pleasure to shop in a spacious clean well appointed store. Niamh and her colleague were delightful, helpful and a credit to the business x 10/10”
“I visited the Card Factory Littlehampton store today and got a bit confused about what I needed for a birthday party, I was helped by a lovely woman called Mandy, think she was the store manager, she was fantastic, so helpful and knowledgeable, she showed me various things that I hadn’t thought of for a party and I was so pleased with what I bought.
I got balloons, cards, party bags and lots of great gifts.
I have already recommended this store to my friends as I found the customer service so very good, well done Card Factory!”
“Card Factory Kingswood Hull.
Used many times, always well stocked excellent selection of cards and other stationery items. Staff helpful friendly and efficient. Thanks.
A lady called Vanessa served us recently very happy with the service.”
“I shopped in store 0881, till 5 Opr 42068315796 01/04/2026 at 11.16. I was made to feel very comfortable, excellent customer service. Thanks Very Much. I suffer with anxiety so shopping is not easy for me.”
“Served by Tracey at the Cortonwood store today, she was so pleasant and helpful but all the staff who work there are the same. Never go anywhere else for cards and accessories
Thank you all”
“I was looking for a specific item,and the lovely girl at my Folkestone branch was really helpful in finding what I wanted.
Really great selection of goods for the Easter period.”
“The assistant helped me this morning with my Easter goods and put them into the carrier bag for me. I also got stamps which saved me a trek to the post office..”
“We regularly use the shop in St Steven’s in Norwich.
I just wanted to say how very helpful the ladies are in there, particularly Marylin.
They always help
Is out and genuinely care about customers. Thank you xx”
“I visited Card Factory in Durrington today, was served by Sharon, who was extremely helpful. The staff at this branch always go out of their way to assist you.”
