Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 471 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always pleasant and polite staff. Great shop.”

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Posted 7 months ago

“Becky the assistant was very friendly and helpfull”

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Posted 7 months ago

“While purchasing my goods today the cashier was so friendly and helpful, even put my number sticker on my card for me so I didn't lose it.”

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Posted 7 months ago

“Very helpful and pleasant staff.”

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Posted 7 months ago

“Went to card factory in fetham they were helpful and good selection of cards reasonable price I would recommend going to that store .”

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Posted 7 months ago

“The assistant on the shop floor asked was I OK n I asked her what I was looking for .x she was very helpful.x then the assistant on the till was polite .x I enjoyed my visit to the card factory today.x thanks lady's.x”

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Posted 7 months ago

“Fantastic”

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Posted 7 months ago

“Amazing stuff the place was laid out brilliantly”

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Posted 7 months ago

“The staff are so helpful and accommodating. Nothing is too much trouble. The shop is well laid out and so clean it’s a pleasure to go into. Unfortunately I suffer with dreadful pain and the girl who served me, I think her name was Rhegan, could see I was struggling with walking and standing and she immediately came over and got me a chair and went and picked cards out for me to choose from. You don’t get that sort of caring and help from many stores these days. The staff need to be congratulated and so do you as a company. Please pass on my sincere thanks for all her help.”

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Posted 7 months ago

“Went to the card factory in Malton today. A really good selection of cards and gifts. Was served by store assistant Lisa, who was very polite and helpful.”

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Posted 7 months ago

“Went to card factory seaford east sussex. Saw shop assistant Mandy very cheerful nice manner very helpful. Thanks”

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Posted 8 months ago

“Always use Ramsgate card factory, been in this morning and they are so helpful, and very reasonable priced. Maxine her served us pleasant and helpful.”

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Posted 8 months ago

“Kerry & Michelle in Plymouth 707 were both extremely helpful. Because I have sight problems & they noticed and offered to help me. Will highly recommend the store and also tell my blind friends.”

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Posted 8 months ago

“Jane the assistant was so helpful wanted something for a crystal anniversary for my daughter and husband she said she had something near the window two glass and rhe stems had crystal bits in them so pleased with my purchase. Bought from Deal shop”

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Posted 8 months ago

“The staff are always very friendly and extremely helpful.”

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Posted 8 months ago

“A very good selection of the cards I required. Both Jo & Nat we’re helpful.”

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Posted 8 months ago

“Can always get what i need, and staff are very helpful and friendly”

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Posted 8 months ago

“Julie was brilliant she show me where to go for the card I wanted”

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Posted 8 months ago

“I was in card factory Johnstone on Thursday afternoon to get balloons for the birth of my new granddaughter an birthday balloons an cards wrapping ect the lady an young man that served myself an my sister where very helpful thanks soo much ,but unfortunately on the way home the large 31" balloon on the arrangement got damaged an deflated , I called the Johnstone shop in the morning got a lovely girl I think was called Sarah who went above an beyond to sort out a replacement I can't thank you enough great service an excellent staff/ service”

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Posted 8 months ago

“Staff very helpful at Swan Centre, Yardley Birmingham. Always lots of items to choose from. All cards are reasonably priced & very attractive”

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Posted 8 months ago

Card Factory plc is rated 4.6 based on 471 reviews