“Always first class customer service. Assistants always happy to help and nothing is too much trouble for them regardless of your query. I always go to card factory first when looking for particular cards.”
“Love this shop, always a good selection of cards and very reasonably priced. I visited the Belper Derbyshire store on 10/12/24 and was served by a very amiable young man, whose name I didn’t get. It’s a welcoming change to be treated with respect which is something rare these days.”
“Love the card factor staff are always very helpful.Today I was served by Jill.She had served me many times very pleasant lovely manners always have good chats &always goes above &beyond for me as I have a walking disability.”
“Popped into Card Factory, Epping for a Gift bag and wrapping paper. Served by Jac who was a friendly, welcoming and helpful lady. There was an amazing range of goods all well presented and at fantastic prices.”
“I visited your branch in Bletchley MK today & l was so impressed. The shop was beautifully presented & so tidy……how that is managed at this busy time of year l don’t know! I was helped by the most lovely assistant SPENCE who overheard my comment to a friend & he offered
to check stock at the back of the shop. SPENCE also served me at the POS & he was so smiley,willing & friendly - a credit to Card Factory 😊”
“Yesterday 27/11/2024 I visited the branch on Warwick rd. Acock's Green, I was looked after by both Lesley & Kirsty, (both were on hand to answer any query's I had ( & there were a few) even though they were both busy doing they're jobs,
It wasn't just me either , any one who came in got served & helped in the same professional & polite manner, nothing was too much trouble for these ladies, who complimented each other in they're approach, they're a credit to the Card factory”
“hi, i went into card factory in Ramsgate town centre to purchase three christmas card for my family, i was asked by lisa one of the members of staff if she could help me i said yes i am looking for a christmas for my wife so she guided me to the card selection i also spoke to maxine it was a good visit.”
“I have recently been visiting the card factory in Penarth and I have found all the staff to be most helpful and welcoming special thanks to Jill who is always lovely and Gaynor 😊”
“Love our card factory shop the staff member Rose is always so cheerful and always willing to help you find what you want
And also checks if I need stamps or gift wrapping”
“My visit was very enjoyable purchased everything I needed with ease with the help of Tracey and Donna the two staff members who were both very pleasant and helpful. Will definitely call again”
“I visited your store at Wickersley. I am disabled and walk with 2 crutches .The assistant called Natalie went above and beyond .offering me a chair ,also checking my list with me twice as I missed one .I took up about half an hour of her time ,but in no way felt she rushed me .
I am immensely grateful to her .keep up the good work Natalie ur doing a great job .
Thankyou”
