Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 472 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very friendly. Told.me about the offer on the cards .”

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Posted 9 months ago

“The young man in Albany road Cardiff store was so helpful … he really does go the extra mile I would like to thank him for his service today … Monday 5th august”

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Posted 9 months ago

“Always cheerful and polite.”

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Posted 9 months ago

“A big thank you to Debbie and Michelle, Gerrards Cross branch, i wanted large box, Debbie couldnt do enough to help, already for me to pick up Monday, much appreciated, lovely helpful happy ladies. 😃”

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Posted 9 months ago

“The girls were very helpful Katrina was great at helping me with what I needed.”

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Posted 9 months ago

“Excellent service from the staff today”

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Posted 9 months ago

“Been to Stafford card factory,Linda served me she was very friendly, and helpful,thankyou Linda,nice to see a smiley face x”

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Posted 9 months ago

“Shirley southampton store the staff are friendly and very helpful especially Donella who always serves me”

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Posted 9 months ago

“Very helpful and very friendly. Showed me the whole selection of the product I was looking for. Thank you Bev in Winton branch, much appreciated!”

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Posted 9 months ago

“Olivia, Erneside, Enniskillen is a huge asset to this store. She is so beautiful, greets me with her really friendly smile and is always eager to help suggesting extra little touches for wrapping presents.. etc. I love to visit this store. Virginia Duffy”

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Posted 10 months ago

“Maria and the rest of the team at The ST Austell shop in Cornwall was brilliant and took the time to advise us on our purchases. Thank you Maria”

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Posted 10 months ago

“Hertford shop newly opened nice staff jolly good service”

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Posted 10 months ago

“Shop in West Denton newcastle upontyne is staffed by very polite people and always willing to assist you when looking for the right items you need”

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Posted 10 months ago

“I Was in your store in South Liverpool, Penny Lane, a week ago, the Sales Team were so helpful, the store is well laid- out and there's plenty of stock to choose from. I always buy my Greetings Cards from Card Factory, excellent value for money and they sell postage stamps.”

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Posted 10 months ago

“I was in your store at thornaby this morning shopping for cards ,a lady called Karen helped me what a very kind and helpful lady she was ,brilliant customer service ,it’s so nice to get this made me feel very comfortable and ver very helpful.”

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Posted 10 months ago

“Uttoxeter card factory shop today 14/6/2024 to buy birthday card very nice selection of cards pleasant staff served Nicole I think her name was”

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Posted 10 months ago

“Very good selection of cards and presents. The shop in Morecambe is always well displayed especially as it is a small shop. Staff are great, friendly helpful and professional. A good shopping experience.”

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Posted 10 months ago

“I went into Card Factory on Monday 10/6/2024, I was first served by a very lovely called Lesley, who wasn't only too happy to help me find what I was looking for, but , then I needed something else, but I didn't want to be a nuisance,& Lesley seemed tuned in & realised I was a bit lost & came to my rescue, she was very engaging & didn't mind me chatting away, I continued browsing, by then Lesley was helping another lady, so Kirsty, who was equally nice & helpful, served me while I paid, nothing is too much trouble for these ladies, they are a credit to your company,”

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Posted 10 months ago

“Very helpful in ramsgate today. Served by Elizabeth”

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Posted 10 months ago

“Went in this morning to buy birthday card,lady was very polite and chatty,I always buy my cards from there not just because it's local but they do a variety of cards for all,and are priced well.8/6/2024”

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Posted 10 months ago

Card Factory plc is rated 4.6 based on 472 reviews