Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.51

4.5 Rating 317 Reviews

88 %

of reviewers recommend Card Factory plc

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4.5

Based on 317 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Welshpool branch served by Louise, excellent, friendly, polite service. Unable to scan QR code”

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Posted 7 months ago

“Hi, I visited your store at prescot Road liverpool 13, I was served by your assistant Lee, just want to say how polite,helpful, welcoming he always is each time I visit, he is a credit to your store also cathy who has the same excellent customer service!!!”

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Posted 7 months ago

“Excellent service from all staff ,shop is well set out and very tidy ,staff are very friendly and helpful”

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Posted 7 months ago

“Visited store 1430 poole high street on 02/10/23 at 12.58. Susie was very polite and cheerful, and gave excellent customer service.”

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Posted 7 months ago

“Always happy to help you and staff are lovely.”

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Posted 7 months ago

“Store 0335 Rainham Kent very pleased with the service. Lady assistant was very polite and helpful. Thanks Alison 😊”

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Posted 7 months ago

“I went into store today and received amazing customer service from dianne she's very caring kind and seen to all my needs and fabulous member off staff and a credit to your team.”

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Posted 7 months ago

“Lovely choice of cards. Plus Nicky was very helpful and friendly”

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Posted 8 months ago

“Gainsborough customer service exceptional team members Laura & Zoe an asset to the company always have a smile on their face very knowledgeable & helpful wouldn’t shop anywhere else”

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Posted 8 months ago

“Very easy shop at kingswood bristol today as not many customers,aisles are very narrow, Very happy bubbly server.”

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Posted 8 months ago

“Visited the Clifton Moor York shop today. As always, the staff were helpful, cheerful and engaging. There is an excellent selection of cards, wrapping paper and gift boxes, all at a brilliant price.”

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Posted 8 months ago

“Fantastic store in Gainsborough nothing to much trouble staff always obliging prices very affordable stand out members Laura & Zoe who above & beyond to help”

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Posted 8 months ago

“Yeadon shop , your assistant Rebecca is worth her weight in gold and deserves a medal , she was so kind , patient and understood everything we asked for regarding colour and amount of balloons we needed and not easy with my daughter who doesn't normally go in shops due to anxiety talking to strangers ! So well do ne Rebecca you will go far x”

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Posted 8 months ago

“Always really helpful.. Especially the Bromsgrove store and their brilliant manager”

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Posted 8 months ago

“Always a pleasure to buy cards here in swinton manchester. Pleasant staff. Plenty of space to view amazing cards and gifts at amazing prices. Quality Fabulous selection all round. Best card shop around thank you 😊 🙏 Elise Kinnear Eccles”

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Posted 8 months ago

“I went to the card factory shop on weoley castle Square Birmingham The two ladies that work there Kirsty and Amie Went out of their way to help me Complete customer satisfaction Thanks again Ladies”

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Posted 8 months ago

“I went into the Swinton store I always am met by such friendly helpful staff . The store always looks so nice and welcoming also . A credit to the company Caroline Seddon”

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Posted 8 months ago

“A lady called Diane was a great help when I was having problems finding the right card for the birth of my friends grandson. Diane was so friendly and chatty which made me feel very welcome. I gave five stars as I feel this shop deserves it.”

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Posted 8 months ago

“Lady named janine very helpful,went out of her way to find a 30 badge for me as been trying hard to get one.Crossgates branch Leeds.”

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Posted 8 months ago

“Went into one at cross hands in Carmarthenshire on 26 August whilst visiting some friends I was impressed brought 20 cards for £2 and a further 3 for nearer Xmas nice pleasant ladies who worked there”

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Posted 8 months ago

Card Factory plc is rated 4.5 based on 317 reviews