Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 489 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been to Stafford card factory,Linda served me she was very friendly, and helpful,thankyou Linda,nice to see a smiley face x”

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Posted 1 year ago

“Shirley southampton store the staff are friendly and very helpful especially Donella who always serves me”

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Posted 1 year ago

“Very helpful and very friendly. Showed me the whole selection of the product I was looking for. Thank you Bev in Winton branch, much appreciated!”

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Posted 1 year ago

“Olivia, Erneside, Enniskillen is a huge asset to this store. She is so beautiful, greets me with her really friendly smile and is always eager to help suggesting extra little touches for wrapping presents.. etc. I love to visit this store. Virginia Duffy”

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Posted 1 year ago

“Maria and the rest of the team at The ST Austell shop in Cornwall was brilliant and took the time to advise us on our purchases. Thank you Maria”

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Posted 1 year ago

“Hertford shop newly opened nice staff jolly good service”

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Posted 1 year ago

“Shop in West Denton newcastle upontyne is staffed by very polite people and always willing to assist you when looking for the right items you need”

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Posted 1 year ago

“I Was in your store in South Liverpool, Penny Lane, a week ago, the Sales Team were so helpful, the store is well laid- out and there's plenty of stock to choose from. I always buy my Greetings Cards from Card Factory, excellent value for money and they sell postage stamps.”

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Posted 1 year ago

“I was in your store at thornaby this morning shopping for cards ,a lady called Karen helped me what a very kind and helpful lady she was ,brilliant customer service ,it’s so nice to get this made me feel very comfortable and ver very helpful.”

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Posted 1 year ago

“Uttoxeter card factory shop today 14/6/2024 to buy birthday card very nice selection of cards pleasant staff served Nicole I think her name was”

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Posted 1 year ago

“Very good selection of cards and presents. The shop in Morecambe is always well displayed especially as it is a small shop. Staff are great, friendly helpful and professional. A good shopping experience.”

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Posted 1 year ago

“I went into Card Factory on Monday 10/6/2024, I was first served by a very lovely called Lesley, who wasn't only too happy to help me find what I was looking for, but , then I needed something else, but I didn't want to be a nuisance,& Lesley seemed tuned in & realised I was a bit lost & came to my rescue, she was very engaging & didn't mind me chatting away, I continued browsing, by then Lesley was helping another lady, so Kirsty, who was equally nice & helpful, served me while I paid, nothing is too much trouble for these ladies, they are a credit to your company,”

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Posted 1 year ago

“Very helpful in ramsgate today. Served by Elizabeth”

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Posted 1 year ago

“Went in this morning to buy birthday card,lady was very polite and chatty,I always buy my cards from there not just because it's local but they do a variety of cards for all,and are priced well.8/6/2024”

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Posted 1 year ago

“Always a great selection of cards. Find the special offers for birthday cards a help in June as I have 10 cards to buy!”

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Posted 1 year ago

“Staff are very friendly and accommodating.”

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Posted 1 year ago

“Great card prices in pavilion , swords co Dublin , Ireland Lovely staff”

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Posted 1 year ago

“Very efficient and helpful”

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Posted 1 year ago

“A good selection of cards and gift bags. I regularly buy from the Card Factory in Victoria Square, Felling NE10. Without exception the staff are friendly and helpful; what's not to like. I couldn't find how to type a review on the www.tellcardfactor.co.uk website, and I'm used to working online. All I got was a page showing all the products. So this review might not be applicable to this website.”

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Posted 1 year ago

“Card factory swindon haydon orbital It's a lovely shop so handy because of location and sell anything u need for a celebration and even better when you got amazing staff that help and advice in particular tracey and Shirley went above and beyond made my visit quick and easy”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 489 reviews