“The assistant on the shop floor asked was I OK n I asked her what I was looking for .x she was very helpful.x then the assistant on the till was polite .x I enjoyed my visit to the card factory today.x thanks lady's.x”
“The staff are so helpful and accommodating. Nothing is too much trouble. The shop is well laid out and so clean it’s a pleasure to go into. Unfortunately I suffer with dreadful pain and the girl who served me, I think her name was Rhegan, could see I was struggling with walking and standing and she immediately came over and got me a chair and went and picked cards out for me to choose from. You don’t get that sort of caring and help from many stores these days. The staff need to be congratulated and so do you as a company. Please pass on my sincere thanks for all her help.”
“Went to the card factory in Malton today. A really good selection of cards and gifts. Was served by store assistant Lisa, who was very polite and helpful.”
“Always use Ramsgate card factory, been in this morning and they are so helpful, and very reasonable priced. Maxine her served us pleasant and helpful.”
“Kerry & Michelle in Plymouth 707 were both extremely helpful. Because I have sight problems & they noticed and offered to help me. Will highly recommend the store and also tell my blind friends.”
“Jane the assistant was so helpful wanted something for a crystal
anniversary for my daughter and husband she said she had something near the window two glass and rhe stems had crystal bits in them so pleased with my purchase. Bought from Deal shop”
“I was in card factory Johnstone on Thursday afternoon to get balloons for the birth of my new granddaughter an birthday balloons an cards wrapping ect the lady an young man that served myself an my sister where very helpful thanks soo much ,but unfortunately on the way home the large 31" balloon on the arrangement got damaged an deflated , I called the Johnstone shop in the morning got a lovely girl I think was called Sarah who went above an beyond to sort out a replacement I can't thank you enough great service an excellent staff/ service”
“I visited Card Factory Ruislip this morning. I am a regular customer. The staff are always very welcoming, polite and helpful, especially Devya who always has a smile for you, asks how you are and wishes you a good rest of the day. A special employee.”
“In the Folkestone branch around 11 o'clock today I became aware of a member of staff helping a very elderly gentleman in a wheelchair with complex difficulties with his choice of card. She was absolutely wonderful helping him write the wording in the sympathy card he had selected and ensuring he had a stamp. Her patience and kindness was outstanding and what I saw actually brought tears to my eyes when I thanked her for looking after the customer.”
