Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 489 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ilkeston staff are always friendly and helpful”

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Posted 1 year ago

“I am a regular customer of the Card Factory in Chesterfield. Today I have visited there to purchase a teenage card. All 3 staff went out of their way to help me select a card. They were all so friendly, honest and helpful. ⭐⭐⭐⭐⭐ A great team, thank you.”

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Posted 1 year ago

“I visit Card Factory in Devizes many times & always find the assistants very pleasant & extremely helpful. On Tuesday 02/94/2024 I needed extra help in finding a card, Skye was very pleasant & helpful.”

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Posted 1 year ago

“Card Factory near tower in Blackpool . The person who served me on Thursday afternoon 28 th march 2024 was lovely !! Very kind to me and the lady before me , value them 😊”

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Posted 1 year ago

“The staff are really lovely and very helpful”

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Posted 1 year ago

“Hi visited the Uttoxeter store today and was greeted by two lovely smiles and two fabulous young ladies EMMA & CERYS who were very helpful and very polite. they soon fixed me up with everything I needed many thanks EMMA & CERYS thank you card factory will definitely be visiting the shop again soon, great store”

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Posted 1 year ago

“I found the card I needed and was served by Michelle who gave a lovely smile and asked if I needed any stamps. She was most attentive. This was at the Billingham branch at town square”

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Posted 1 year ago

“I like going into Card Factory getting what I need for occasions, the staff are always nice and polite, I always manage to get what I need.”

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Posted 1 year ago

“I was in the Bolsover store on Friday , I have to praise the customer service of Nat and Sue . They were jolly so helpful , they made the rushed shopping experience a pleasure”

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Posted 1 year ago

“I shopped at your Halton store today for a balloon for my granddaughter birthday and Harry the store attendant was absolutely brilliant well manned and very helpful .it was lovely and being served by a person who enjoyed serving shoppers”

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Posted 1 year ago

“Can always be relied upon to have a wide variety of cards and gifts at very reasonable prices”

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Posted 1 year ago

“The card factory in Salford, is very efficient. And the staff are lovely. Very friendly. And the prices very good. I shop there often for cards.”

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Posted 1 year ago

“I WAS WORKING NIGHTS,SO CAULD GET TO THE STORE ON EXCHANGE WALK,I RANG ALEX,ANSWER THE PHONE,SAID IT WASNO PROB,SHE CAULD KEEP THEM FOR ME TILL SAT,AS O. WAS ONNIGHTS SHE WAS SO KIND ON THE PHONE,AS I KNOW I REALLY CAULD GET TO TOWN,SHE DEFO WENT THE EXTRA MILE FOR ME X I WAS JUST SO HAPPY,SHES ASPECIAL PERSON AND I WOULD JUST LIKE TO SAYTHANK YOUXB”

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Posted 1 year ago

“Fantastic service at my Peterborough card factory, dareus & all the staff are lovely & the cards are great . Thank you.”

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Posted 1 year ago

“I have been into the petts wood card factory Many times and the young man in there is so friendly and polite and will go above and beyond to help you it’s a pleasure to go in there”

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Posted 1 year ago

“Fantastic service from Tracy Newcastle Staffordshire”

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Posted 1 year ago

“Excellent choice of good value cards and gifts, all reasonably priced. Professional, efficient friendly staff.”

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Posted 1 year ago

“I visited Hatfield Card Factory this morning and was so happy with my visit. Tracey and Shreen the 2 staff members were so welcoming and helpful, what a positive experience, from picking my balloons to picking ribbon n colour. Very happy, thank you team at Hatfield.”

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Posted 1 year ago

“Great value for money not only on the cards but gifts too. I went into the wellington branch today and Kelly and Lindsey were very helpful and friendly, it was a pleasure to shop there”

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Posted 1 year ago

“Always find what I want & the staff are very friendly & helpful”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 489 reviews