“There is a lot of choice in cards etc. staff are most helpful, cheerful and knowledgeable. Prices are very acceptable.
The only thing I am not so happy is when it comes to cards for same sex couples for Christmas and other events you are lucky to have a choice of two. Could this be looked at”
“the staff at the Kirkby store are just lovely especially the Chap, nothing is too much trouble for them, as a company you should be very grateful for the people who work there they are a credit to you.”
“Durham Dragonville Card Factory is Simply The Best store always loads to choose from beautifully kept always clean and tidy and the staff are simply amazing so helpful and even more pleasant. Thank you. Mrs Wilson 🙂👋”
“I shop very regular at the Dover store 0203 and can honestly say that the staff are always welcoming and so helpful on Saturday 1st March I was served by Racutl very helpful thank you. It’s so nice to be served by friendly staff does not matter when you go into the shop always friendly thank you Jan well done to you all”
“I asked for a little assistance to find appropriate table decorations etc for an occassion. Sarah was very knowledgeable and guided me around the store to all the items I had in mind (and some that I wouldn't have thought of)”
“Called in Loughborough store today. nice young assistant called Becky helped me find what I wanted and lady at till also very friendly but professional”
“The staff member in question had such a welcoming and professional manner as I entered the store and again at the till.
The lovely member of staff was called Claire.
I was visiting the West Bromwich New Square.
Please forward my comments onto her.
King Regards.
S. Kenny”
“Needed to get Valentine's present and the 3 women in Preston deepdale shop were brilliant in helping ( Mandy, Nikki and Chloe) couldn't ask for a better service”
“5th February.
I went to your branch at Civic Centre Wythenshawe and I walk with the aid of a walking stick as I buy all my Birthday Cards at the beginning of the year walking stick,glasses,my bag reading cards,makes it very hard for me to do but I experienced a very easy shop today as the assistants Amanda and April were on hand to help me find the cards I needed made sure I had everything I needed.In my opinion both these ladies are an asset to your company they made my shopping an experience that I won't forget and I look forward to going in your store again.
Mrs I.Stuttard”
“Today 5th February 2025 I visited the Walkden Branch of the Card Factory. I was served a very pleasant, bubbly, friendly young lady called Julie. She was very helpful and polite and I feel is a great asset to your company.
Well done Julie”
“Visited my local card factory today. Another excellent visit great customer service and good range of products. Good prices. Diane served me today and she was fantastic. My local Hanley branch.”
“I visited the Hempstead Valley store back in December of 2024 and was served by a lovely young lady called Claire Macbeth. She was extremely helpful at the till area where she served me as I needed some other cards which I couldn't find, so she kindly went to find a selection for me which I was very grateful for. Very friendly and gave terrific customer service.”
