Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 471 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff.very happy to help they made you very welcoming. Friendly”

Helpful Report

Posted 6 months ago

“Friendly and helpful service and had everything I needed in store.”

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Posted 6 months ago

“Good service, good selection of cards,staff friendly”

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Posted 6 months ago

“Excellent friendly customer service at Basildon precinct card factory. Alison was great.”

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Posted 6 months ago

“Went into shop today staff friendly but in particular Jeanie who is always helpful and friendly.”

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Posted 6 months ago

“Andrea at Peterelee store was very helpful She took me to show me the sympathy cards”

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Posted 6 months ago

“Card factory in rugeley was excellent. Brilliant shop assistant helped me with a birthday card for my grandson. He went out if his way to find a nice football card for me. Very friendly and helpful. Brilliant service.”

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Posted 6 months ago

“I couldn't find the card I wanted and the assistant got me one from the back. Every time I go there they are so helpful and friendly and can't do enough for you. It's a joy to shop there.”

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Posted 6 months ago

“The staff are lovely they can’t do enough for you they are so helpful”

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Posted 6 months ago

“I went into the wigston branch today,nothing was too much trouble,when I asked the assistant Kulvinder fir help she went above and beyond,I always get mycards from wigston, thank you so very much Kulvinder xx”

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Posted 6 months ago

“Very friendly staff very helpful always willing for a little chat.”

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Posted 6 months ago

“I use the Bromsgrove store very regular and it is always a warm welcome by staff. Vicky will always go above & beyond for any customer & she is a credit to. Your company.”

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Posted 6 months ago

“You have 2 people in your store Stretford Manchester Nikk & Daniel who go above & beyond to help you there customer service is absolutely amazing always with a happy smile it’s a pleasure to enter the store”

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Posted 6 months ago

“Gail who served me was so lovely and helpfull”

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Posted 7 months ago

“Excellent Had what I wanted the assistant helped also he was very good and efficient also quick at the cashout”

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Posted 7 months ago

“Went to yarm card factory shop Served by Sharon and Tracey Lovely and friendly staff First time in the store Will be returning”

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Posted 7 months ago

“Whitchurch Card Factory.I was served by a lovely lady called Chez.Really pleasant,extremely helpful.So nice to be treated as if my custom matteres.Thank you.”

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Posted 7 months ago

“I visited Card Factory in The Ellesmere Centre on Sunday 21st September. I was treated extremely pleasantly by the server. Sorry I did not get her name but I did thank her for her courtesy and told her I would write a review. I love Card Factory and always buy my cards etc., there and this lovely lady made the experience very pleasant for me. Thank you.”

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Posted 7 months ago

“Plenty of cards to choose from. Thanks 👌”

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Posted 7 months ago

“Lovely young lady served me today by the name of Rachel very pleasant and helpful Didn’t rush me at all while I searched for by bag (folded up in handbag) then but all my shopping into the bag actually it was yesterday.”

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Posted 7 months ago

Card Factory plc is rated 4.6 based on 471 reviews