Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 489 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service very pleasant staff who are extremely helpful”

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Posted 8 months ago

“Claycross card factory staff are always polite friendly and extremely helpful”

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Posted 8 months ago

“hi, i went into card factory in Ramsgate town centre to purchase three christmas card for my family, i was asked by lisa one of the members of staff if she could help me i said yes i am looking for a christmas for my wife so she guided me to the card selection i also spoke to maxine it was a good visit.”

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Posted 8 months ago

“I have recently been visiting the card factory in Penarth and I have found all the staff to be most helpful and welcoming special thanks to Jill who is always lovely and Gaynor 😊”

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Posted 8 months ago

“Love our card factory shop the staff member Rose is always so cheerful and always willing to help you find what you want And also checks if I need stamps or gift wrapping”

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Posted 8 months ago

“Very smiley quick and helpful girl called Zoe in your Inverness shop.certainly be back lovely cards so cheap. Thank you.”

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Posted 8 months ago

“My visit was very enjoyable purchased everything I needed with ease with the help of Tracey and Donna the two staff members who were both very pleasant and helpful. Will definitely call again”

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Posted 8 months ago

“I visited your store at Wickersley. I am disabled and walk with 2 crutches .The assistant called Natalie went above and beyond .offering me a chair ,also checking my list with me twice as I missed one .I took up about half an hour of her time ,but in no way felt she rushed me . I am immensely grateful to her .keep up the good work Natalie ur doing a great job . Thankyou”

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Posted 8 months ago

“Went into Bury store today till 3 at 10-20am,the lady on there couldn't have been any more pleasant,helpful and very knowledgeable about the goods l was enquiring about, only sorry l didn't ask her name, Thank you”

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Posted 8 months ago

“Jane at Card factory in Corringham is always cheerful and really helpful. The costs of the cards are very reasonable with a great selection to choose from.”

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Posted 8 months ago

“Amazing service by Alex at card factory Bolton in market place. He helped me alot from entering into the shop untill I got everything for my baby's birthday celebration. 10/10 service”

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Posted 8 months ago

“Went into Loughborough store today for 4 cards. Very helpful staff, very friendly lady called Jane served me at the checkout.”

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Posted 9 months ago

“I visited card factory today and had a very patient ,helpful assistant who showed me all the deals that were available.”

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Posted 9 months ago

“I visit Card Factory in Exmouth , Devon for greetings cards ,regularly. The shop is always welcoming and all staff are friendly, knowledgable and helpful when necessary. In particular I would like to commend Sue, Trudy, Leanne, Lara (in no particular order) Thank you everyone and well done xx”

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Posted 9 months ago

“Lovely helpful girl in your store today in Balbriggan. Great service 👏”

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Posted 9 months ago

“Very helpful staff.very happy to help they made you very welcoming. Friendly”

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Posted 9 months ago

“Friendly and helpful service and had everything I needed in store.”

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Posted 9 months ago

“Good service, good selection of cards,staff friendly”

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Posted 9 months ago

“Excellent friendly customer service at Basildon precinct card factory. Alison was great.”

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Posted 9 months ago

“Went into shop today staff friendly but in particular Jeanie who is always helpful and friendly.”

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Posted 9 months ago

Card Factory plc is rated 4.6 based on 489 reviews