Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.50

4.5 Rating 308 Reviews

88 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.5

Based on 308 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Card Factory plc made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff in your canvey island branch are always pleasant and ready to give help if needed. I was served today by a lovely lady called Michelle”

Helpful Report

Posted 4 months ago

“I live in Whitstable, Kent. Card Factory is part of our community. Cannot believe it has gone back to a Landlord when it is so profitable there is nothing like it in Whitstable. The staff are great. My biggest fan is Jean who has been there since the beginning. This lady is the best there is in Whitstable. Helpful, Polite anything she can do for a customer she will do. Lovely chatting and having fun. Canterbury Council Landlord BIG LOSS”

Helpful Report

Posted 4 months ago

“Newport Isle of Wight Manager Kirstie plus team are amazing! So polite, helpful and offer a brilliant service with a permanent smile. Nothing is too hard for anyone. They could do with a larger store!”

Helpful Report

Posted 4 months ago

“Prescot Merseyside is the most helpful store there was a lady on hand to help as I had 2 bags of shopping and she pointed me in the direction on Saturday and the gentleman on the till quick ans helpful. The Manager is a credit to the store she always has a smile on her face”

Helpful Report

Posted 4 months ago

“Brilliant staff brilliant service 👏 Nothing is too much trouble Keep up the great service team Card factory rocks”

Helpful Report

Posted 4 months ago

“I was served by a lovely lady called Marie at Crystal Peaks, Sheffield. She was very helpful and friendly, nothing was too much trouble for her”

Helpful Report

Posted 4 months ago

“card factory Livingston. I had 17 cards to fined when Michelle and Casey offered to help as i was looking a bit lost and between them i had all 17 cards within 10 mins could not ask for better”

Helpful Report

Posted 4 months ago

“Really professional and a nice warm experience”

Helpful Report

Posted 4 months ago

“Samantha at Portsmouth ocean retail park blew me out the water with her balloon displays she done for my little girls Nothing was too much of a big ask and she accommodated us in every way she could possible . Customer service second to none thank you for making our girls eyes light up”

Helpful Report

Posted 4 months ago

“Excellent service. Polite and friendly. Great value for money. Well done card factory. Certainly recommend you to friends and family.”

Helpful Report

Posted 4 months ago

“Heanor and Ilkeston staff are always friendly and welcoming very helpful”

Helpful Report

Posted 4 months ago

“Many thanks to Ramsgate card factory, and Liam for that absolutely perfect service. MrsMarionGisby.”

Helpful Report

Posted 4 months ago

“Bittern card shop has very helpful and friendly staff & good selection of cards for different occasions !”

Helpful Report

Posted 4 months ago

“Many thanks to the staff at the New George Street, Plymouth branch for their help on Wednesday, 6th December. Two extremely pleasant and helpful ladies went to great lengths to search for a particular type of card for me and the lady at the till was also very helpful. These members of staff are a great asset to your company”

Helpful Report

Posted 4 months ago

“Good value and excellent customer service from Helen in the Exeter store.”

Helpful Report

Posted 4 months ago

“Always use card factory the moor , Sheffield,the staff are always helpful , especially Louise who is so friendly and will go above and beyond to help find what you need .”

Helpful Report

Posted 4 months ago

“Went to Beaumont Leys shop this morning, was served by Chloe, who very kindly checked I had envelopes for all my family/friends Christmas cards. (29 of them) plus gift wallets, 15 of them, plus helped me purchase stocking fillers for 3 great grandchildren. Her kindness and patience was thoroughly in line with Christmas spirit and a credit to The Card Factory. Thank you so much Chloe. Merry Christmas to you all. 👏👏🎅🎅🌟🌟👏👏🎅🎅”

Helpful Report

Posted 4 months ago

“I always find the staff in your chippenham store so helpful , cheree served me today, very smiley and pleasant to deal with”

Helpful Report

Posted 4 months ago

“Michelle who works at the Portchester branch, went out of her way to help me get what I wanted, 2 fluffy Hamsters for my grandchildren. Thank-you.”

Helpful Report

Posted 5 months ago

“I went to the shop in Clifton Nottingham yesterday and had excellent service from Ange. She was so friendly, she asked if I wanted stamps or tissue paper to go with my purchases, I had forgotten about these and her prompt made me buy some . Thank you so much. Wonderful customer service”

Helpful Report

Posted 5 months ago

Card Factory plc is rated 4.5 based on 308 reviews