Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.59

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“hi, i went into card factory in Ramsgate town centre to purchase three christmas card for my family, i was asked by lisa one of the members of staff if she could help me i said yes i am looking for a christmas for my wife so she guided me to the card selection i also spoke to maxine it was a good visit.”

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Posted 10 months ago

“I have recently been visiting the card factory in Penarth and I have found all the staff to be most helpful and welcoming special thanks to Jill who is always lovely and Gaynor 😊”

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Posted 10 months ago

“Love our card factory shop the staff member Rose is always so cheerful and always willing to help you find what you want And also checks if I need stamps or gift wrapping”

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Posted 10 months ago

“Very smiley quick and helpful girl called Zoe in your Inverness shop.certainly be back lovely cards so cheap. Thank you.”

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Posted 10 months ago

“My visit was very enjoyable purchased everything I needed with ease with the help of Tracey and Donna the two staff members who were both very pleasant and helpful. Will definitely call again”

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Posted 10 months ago

“I visited your store at Wickersley. I am disabled and walk with 2 crutches .The assistant called Natalie went above and beyond .offering me a chair ,also checking my list with me twice as I missed one .I took up about half an hour of her time ,but in no way felt she rushed me . I am immensely grateful to her .keep up the good work Natalie ur doing a great job . Thankyou”

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Posted 10 months ago

“Went into Bury store today till 3 at 10-20am,the lady on there couldn't have been any more pleasant,helpful and very knowledgeable about the goods l was enquiring about, only sorry l didn't ask her name, Thank you”

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Posted 10 months ago

“Jane at Card factory in Corringham is always cheerful and really helpful. The costs of the cards are very reasonable with a great selection to choose from.”

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Posted 10 months ago

“Amazing service by Alex at card factory Bolton in market place. He helped me alot from entering into the shop untill I got everything for my baby's birthday celebration. 10/10 service”

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Posted 10 months ago

“Commercial Road, Portsmouth. 8/11/24. 09.10. Young male assistant was busy attending another customer, but acknowledged me as the next to be served. Very polite, efficient, considerate and customer focussed. You've been lucky to employ this lad.”

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Posted 10 months ago

“Went into Loughborough store today for 4 cards. Very helpful staff, very friendly lady called Jane served me at the checkout.”

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Posted 10 months ago

“I visited card factory today and had a very patient ,helpful assistant who showed me all the deals that were available.”

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Posted 11 months ago

“I visit Card Factory in Exmouth , Devon for greetings cards ,regularly. The shop is always welcoming and all staff are friendly, knowledgable and helpful when necessary. In particular I would like to commend Sue, Trudy, Leanne, Lara (in no particular order) Thank you everyone and well done xx”

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Posted 11 months ago

“Lovely helpful girl in your store today in Balbriggan. Great service 👏”

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Posted 11 months ago

“Very helpful staff.very happy to help they made you very welcoming. Friendly”

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Posted 11 months ago

“Friendly and helpful service and had everything I needed in store.”

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Posted 11 months ago

“Good service, good selection of cards,staff friendly”

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Posted 11 months ago

“Excellent friendly customer service at Basildon precinct card factory. Alison was great.”

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Posted 11 months ago

“Went into shop today staff friendly but in particular Jeanie who is always helpful and friendly.”

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Posted 11 months ago

“Andrea at Peterelee store was very helpful She took me to show me the sympathy cards”

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Posted 11 months ago

Card Factory plc is rated 4.6 based on 499 reviews