“Yet again I was shopping i your Card factory shop in SALE. Yet again one of your staff came to the rescue the lovely lady Kim what diamond this young lady is a total asset to your company as is all the staff all have smiles a wonderful customer care . Will be back in the next couple of week's to finnish my card shopping total up to now nearly 70.00. Thank you Kim one happy shopper. xxxxx Regards Cath Swann. xxxx”
“Very happy with the service I received at Card Factory in the East Ham branch, I was served by Gemma. She was very polite and very helpful. Thank you.”
“Placed an order with Card Factory and was supposed to arrive by yesterday.
Contacted customer services to be told got to leave it a few days as it takes 3-5 days as they don’t offer a 48hr delivery…. Told her I have proof in an email from Royal Mail it was sent on a 48hr delivery to basically be told I’m lying because they don’t do that 🤣🤣
Proof is in the screenshots 🤣 customer services obviously haven’t a clue what they are on about as you can see it was sent 48hr tracked”
“The stickers on the front of the cards absolutely ruin the card. They don't remove properly and when a concerted attempt to remove the sticky left behind it ruins the card leaving grey, sticky streaks and a sticky mess. These cards had to go straight in the bin. Why on earth use labels that don't remove properly? It doesn't take much to use a different system or a label that doesn't leave a sticky mark.”
“I didn't have a bad experience at care factory..but I can't find the right place to give a good review......their very nice with good selection of products especially in Chester le street.”
“Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀”
“I would like to praise your employee Rosa in your Haymarket Leicester Branch I am disabled and she was so kind and helpful and got my purchases for me she couldn’t have done anymore for me”
“The Burgess Hill Shop has lovely cards and other items covering lots of celebrations and good offers The staff are all helpful and friendly I would hate to see this shop go”
