Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.57

4.6 Rating 517 Reviews

89 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

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“Love our card factory shop the staff member Rose is always so cheerful and always willing to help you find what you want And also checks if I need stamps or gift wrapping”

Helpful Report

Posted 1 year ago

“Very smiley quick and helpful girl called Zoe in your Inverness shop.certainly be back lovely cards so cheap. Thank you.”

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Posted 1 year ago

“My visit was very enjoyable purchased everything I needed with ease with the help of Tracey and Donna the two staff members who were both very pleasant and helpful. Will definitely call again”

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Posted 1 year ago

“I visited your store at Wickersley. I am disabled and walk with 2 crutches .The assistant called Natalie went above and beyond .offering me a chair ,also checking my list with me twice as I missed one .I took up about half an hour of her time ,but in no way felt she rushed me . I am immensely grateful to her .keep up the good work Natalie ur doing a great job . Thankyou”

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Posted 1 year ago

“Went into Bury store today till 3 at 10-20am,the lady on there couldn't have been any more pleasant,helpful and very knowledgeable about the goods l was enquiring about, only sorry l didn't ask her name, Thank you”

Helpful Report

Posted 1 year ago

“Jane at Card factory in Corringham is always cheerful and really helpful. The costs of the cards are very reasonable with a great selection to choose from.”

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Posted 1 year ago

“Amazing service by Alex at card factory Bolton in market place. He helped me alot from entering into the shop untill I got everything for my baby's birthday celebration. 10/10 service”

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Posted 1 year ago

“Commercial Road, Portsmouth. 8/11/24. 09.10. Young male assistant was busy attending another customer, but acknowledged me as the next to be served. Very polite, efficient, considerate and customer focussed. You've been lucky to employ this lad.”

Helpful Report

Posted 1 year ago

“Went into Loughborough store today for 4 cards. Very helpful staff, very friendly lady called Jane served me at the checkout.”

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Posted 1 year ago

“I visited card factory today and had a very patient ,helpful assistant who showed me all the deals that were available.”

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Posted 1 year ago

“I visit Card Factory in Exmouth , Devon for greetings cards ,regularly. The shop is always welcoming and all staff are friendly, knowledgable and helpful when necessary. In particular I would like to commend Sue, Trudy, Leanne, Lara (in no particular order) Thank you everyone and well done xx”

Helpful Report

Posted 1 year ago

“Lovely helpful girl in your store today in Balbriggan. Great service 👏”

Helpful Report

Posted 1 year ago

“Very helpful staff.very happy to help they made you very welcoming. Friendly”

Helpful Report

Posted 1 year ago

“Friendly and helpful service and had everything I needed in store.”

Helpful Report

Posted 1 year ago

“Good service, good selection of cards,staff friendly”

Helpful Report

Posted 1 year ago

“Excellent friendly customer service at Basildon precinct card factory. Alison was great.”

Helpful Report

Posted 1 year ago

“Went into shop today staff friendly but in particular Jeanie who is always helpful and friendly.”

Helpful Report

Posted 1 year ago

“Andrea at Peterelee store was very helpful She took me to show me the sympathy cards”

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Posted 1 year ago

“Card factory in rugeley was excellent. Brilliant shop assistant helped me with a birthday card for my grandson. He went out if his way to find a nice football card for me. Very friendly and helpful. Brilliant service.”

Helpful Report

Posted 1 year ago

“I couldn't find the card I wanted and the assistant got me one from the back. Every time I go there they are so helpful and friendly and can't do enough for you. It's a joy to shop there.”

Helpful Report

Posted 1 year ago

Card Factory plc is rated 4.6 based on 517 reviews