Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 488 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Card factory Marple Cheshire is brilliant. Staff so helpful and accommodating. I have other Card factory sores nearby, but always go to Marple first.”

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Posted 11 months ago

“Staff are always pleasant and helpful. Friendly and approachable. Plenty of products to choose from. Good value and good quality.”

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Posted 11 months ago

“Hastings staff are always helpful and great to be reminded at the till with 3 cards - that one can purchase 4 for 3 Everyday card excluding paying for the cheapest.”

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Posted 11 months ago

“I shop quite a lot at the card factory most of the time I find what I'm looking for it's reasonably priced and I found the staff extremely helpful and very polite and friendly. They go to any lengths to help you.”

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Posted 11 months ago

“Very welcome and bubbly service from the sales team”

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Posted 11 months ago

“Pleasant staff, very helpful, excellent customer service”

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Posted 1 year ago

“Staff very friendly. Told.me about the offer on the cards .”

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Posted 1 year ago

“The young man in Albany road Cardiff store was so helpful … he really does go the extra mile I would like to thank him for his service today … Monday 5th august”

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Posted 1 year ago

“Always cheerful and polite.”

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Posted 1 year ago

“A big thank you to Debbie and Michelle, Gerrards Cross branch, i wanted large box, Debbie couldnt do enough to help, already for me to pick up Monday, much appreciated, lovely helpful happy ladies. 😃”

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Posted 1 year ago

“The girls were very helpful Katrina was great at helping me with what I needed.”

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Posted 1 year ago

“Excellent service from the staff today”

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Posted 1 year ago

“Been to Stafford card factory,Linda served me she was very friendly, and helpful,thankyou Linda,nice to see a smiley face x”

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Posted 1 year ago

“Shirley southampton store the staff are friendly and very helpful especially Donella who always serves me”

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Posted 1 year ago

“Very helpful and very friendly. Showed me the whole selection of the product I was looking for. Thank you Bev in Winton branch, much appreciated!”

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Posted 1 year ago

“Olivia, Erneside, Enniskillen is a huge asset to this store. She is so beautiful, greets me with her really friendly smile and is always eager to help suggesting extra little touches for wrapping presents.. etc. I love to visit this store. Virginia Duffy”

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Posted 1 year ago

“Maria and the rest of the team at The ST Austell shop in Cornwall was brilliant and took the time to advise us on our purchases. Thank you Maria”

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Posted 1 year ago

“Hertford shop newly opened nice staff jolly good service”

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Posted 1 year ago

“Shop in West Denton newcastle upontyne is staffed by very polite people and always willing to assist you when looking for the right items you need”

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Posted 1 year ago

“I Was in your store in South Liverpool, Penny Lane, a week ago, the Sales Team were so helpful, the store is well laid- out and there's plenty of stock to choose from. I always buy my Greetings Cards from Card Factory, excellent value for money and they sell postage stamps.”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 488 reviews