Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 472 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Write Your review

Tell us how Card Factory plc made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Joanne was very helpful in picking out items for my daughters 20th birthday. She managed to get me the last elephant in the store, my daughter loves elephants 🐘 Card factory sl 0048 Clydebank branch”

Helpful Report

Posted 1 year ago

“Staff very happy to help,pleasant n friendly. Surroundings bright n cheerful. Fantastic selection of cards etc.Thank you”

Helpful Report

Posted 1 year ago

“I live in Morley Leeds and use The Card Factory a lot usually going in at the begining of the year and buy all family and friends cards in bulk. There are always some events that pop up during the year so I probably use the shop about 10 to 12 times a year. The staff are always helpful especially a lady called Kirsty ( don't know if that's spelled right ) who is always smiling”

Helpful Report

Posted 1 year ago

“Ilkeston staff are always friendly and helpful”

Helpful Report

Posted 1 year ago

“I am a regular customer of the Card Factory in Chesterfield. Today I have visited there to purchase a teenage card. All 3 staff went out of their way to help me select a card. They were all so friendly, honest and helpful. ⭐⭐⭐⭐⭐ A great team, thank you.”

Helpful Report

Posted 1 year ago

“I visit Card Factory in Devizes many times & always find the assistants very pleasant & extremely helpful. On Tuesday 02/94/2024 I needed extra help in finding a card, Skye was very pleasant & helpful.”

Helpful Report

Posted 1 year ago

“Visited card factory in st Anne's yesterday and was served by Helen. She was extremely helpful and friendly. Delight to go into the shop.”

Helpful Report

Posted 1 year ago

“I’ve been after some 80th birthday gifts for my parents and have tried numerous high street shops but most shops seem to only sell items up to 60 years of age. Card Factory in Hanley stock male and female mugs!”

Helpful Report

Posted 1 year ago

“Card Factory near tower in Blackpool . The person who served me on Thursday afternoon 28 th march 2024 was lovely !! Very kind to me and the lady before me , value them 😊”

Helpful Report

Posted 1 year ago

“The staff are really lovely and very helpful”

Helpful Report

Posted 1 year ago

“Hi visited the Uttoxeter store today and was greeted by two lovely smiles and two fabulous young ladies EMMA & CERYS who were very helpful and very polite. they soon fixed me up with everything I needed many thanks EMMA & CERYS thank you card factory will definitely be visiting the shop again soon, great store”

Helpful Report

Posted 1 year ago

“I found the card I needed and was served by Michelle who gave a lovely smile and asked if I needed any stamps. She was most attentive. This was at the Billingham branch at town square”

Helpful Report

Posted 1 year ago

“I like going into Card Factory getting what I need for occasions, the staff are always nice and polite, I always manage to get what I need.”

Helpful Report

Posted 1 year ago

“I was in the Bolsover store on Friday , I have to praise the customer service of Nat and Sue . They were jolly so helpful , they made the rushed shopping experience a pleasure”

Helpful Report

Posted 1 year ago

“I shopped at your Halton store today for a balloon for my granddaughter birthday and Harry the store attendant was absolutely brilliant well manned and very helpful .it was lovely and being served by a person who enjoyed serving shoppers”

Helpful Report

Posted 1 year ago

“Can always be relied upon to have a wide variety of cards and gifts at very reasonable prices”

Helpful Report

Posted 1 year ago

“The card factory in Salford, is very efficient. And the staff are lovely. Very friendly. And the prices very good. I shop there often for cards.”

Helpful Report

Posted 1 year ago

“I WAS WORKING NIGHTS,SO CAULD GET TO THE STORE ON EXCHANGE WALK,I RANG ALEX,ANSWER THE PHONE,SAID IT WASNO PROB,SHE CAULD KEEP THEM FOR ME TILL SAT,AS O. WAS ONNIGHTS SHE WAS SO KIND ON THE PHONE,AS I KNOW I REALLY CAULD GET TO TOWN,SHE DEFO WENT THE EXTRA MILE FOR ME X I WAS JUST SO HAPPY,SHES ASPECIAL PERSON AND I WOULD JUST LIKE TO SAYTHANK YOUXB”

Helpful Report

Posted 1 year ago

“Card factory trostra very helpful and welcome staff”

Helpful Report

Posted 1 year ago

“Fantastic service at my Peterborough card factory, dareus & all the staff are lovely & the cards are great . Thank you.”

Helpful Report

Posted 1 year ago

Card Factory plc is rated 4.6 based on 472 reviews