Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 472 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 472 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sara in Cambridge was friendly and helpful ,”

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Posted 1 year ago

“My experience at the Card Factory Shop Was lovely Tommy was very pleasant and helpful.And the prices are amazing.”

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Posted 1 year ago

“Served by Amanda in corringham lovely lady allways helpful and friendly”

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Posted 1 year ago

“Monica at the Musselburgh Card Factory is very helpful and friendly, always making you feel welcome and with a good knowledge of the products. Nothing is ever too much trouble, and I always leave the shop happy and feeling a valued customer.”

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Posted 1 year ago

“Went in the shop just after 9am The lady was very helpful, she help me find the cards I wanted, really friendly. I think it was 19 Park Street walsall.”

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Posted 1 year ago

“Excellent service Excellent service experience experience extremely helpful Excellent experience Excellent quality quality service excellent quality service”

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Posted 1 year ago

“Dawn and her colleagues always provide very good customer service at the Newport Shropshire Card Factory, they are always welcoming and helpful whenever I visit the store.”

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Posted 1 year ago

“I found customer service at my local card factory in Northampton town centre excellent , manageress Dan & assistant Cheryl more than helpful, they made phone calls to shops around my area to get me balloons I requested. Thank you so much you went above & beyond xx”

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Posted 1 year ago

“Always leave the card shop in Clifton estate Nottingham laughing!! It’s such a joy going in there picking my cards, getting any questions I ask answered cheerfully & knowledgeable about the products!! Thank you Clifton card shop!!”

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Posted 1 year ago

“We shop regularly at the Garforth branch and all the staff are brilliant, I have been In again this morning and as per usual Sharan went out of her way to see the item I was looking for was provided for me. We would not dream of going anywhere but Garforth for the cards etc that we require.”

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Posted 1 year ago

“Sharon at Traffotd centre was excellent 👌”

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Posted 1 year ago

“Staff are very friendly and very helpful. Will always help you find what you are looking for. Very good customer service. 👌”

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Posted 1 year ago

“Very friendly and helpful staff”

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Posted 1 year ago

“I absolutely love shopping in your Welshpool store, the welcome and friendly help I get is amazing, especially Sam (manager)and Louise are unreal, I hope this gets back to them, everyone like this deserves appreciation, thank you😃”

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Posted 1 year ago

“Found what I wanted goid value and the person at till was polite and helpful Store0155 till 4 opr 004441328306”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Excellent customer services from ceri in Llandudno store nothing is too much trouble she is an assett in the business”

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Posted 1 year ago

“Lovely staff member Sarah at Chatham Dockside store of Card Factory, couldnt help more, recommended reduced priced items, especially when went back for Christmas paper, even stated the length 8 metre rolls and price reduced too. Good choice of every day cards, and good prices some starting at 29p for basic card, others 4 for a £1, and prices go up. Lovely clean store even with amount of left over Christmas stock, managed to get some nice reduced priced Christmas cards and paper. Thanks to Sarah who recommended that the 8 metre rolls at till were on excellent offer, so purchased that as well. Would definitely recommend that shop and will always visit when back at Dockside - only downside now is they are charging for parking after 1 and half hours, thou reasonably priced still makes you think twice when travel to Dockside about visiting, such a shame they have done this.”

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Posted 1 year ago

“Went to Worthing store was served by Chelsea , excellent service friendly and helpful”

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Posted 1 year ago

“I was just in your card shop in Royton Precinct today and when paying for a Christmas card in the sale was told it was 32p. I commented on it to Shah who said it had 75% off in the sale. He then said there were some bigger Christmas bags for sale at 40p which I bought for my 2 great grandsons present for next Christmas. So thank you Shah for pointing that out very helpful.”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 472 reviews