Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.59

4.6 Rating 499 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 499 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went to the branch in Huntingdon the staff were friendly and very helpful and the service was top notch happy to greet the customers as always 😊”

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Posted 1 year ago

“I visited the shop in Weymouth yesterday. The shelves we're stocked well and it was clean and tidy. The lady on the till was Lorraine who was very polite and helpful.”

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Posted 1 year ago

“Always choose Card Factory for choice ,price and the professional and friendly staff. Sue and Lara are exceptional. Thankyou”

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Posted 1 year ago

“All ways happy to a trip to card factory as service is excellent and always served with a smile and nothing is to much trouble 😊👍🏼”

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Posted 1 year ago

“Carley at Witham Store was amazing, friendly and helpful thank you”

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Posted 1 year ago

“Very friendly, polite and professional. Alison was so lovely in the Dover Card Factory, thanks Alison! X”

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Posted 1 year ago

“I came into the shop in Camberwell south east London and two members of staff Tash and Lisa were very helpful Tash was funny friendly had a great sense of humour and helped me with my needs at the store and with the packaging of my items I’m definitely coming back because of how warm friendly and helpful she was and her great sense of humour Lisa was helpful too and very friendly and did her best to assist wherever possible and in some cases multi tasking when she didn’t need to”

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Posted 1 year ago

“Sara in Cambridge was friendly and helpful ,”

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Posted 1 year ago

“My experience at the Card Factory Shop Was lovely Tommy was very pleasant and helpful.And the prices are amazing.”

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Posted 1 year ago

“Served by Amanda in corringham lovely lady allways helpful and friendly”

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Posted 1 year ago

“Monica at the Musselburgh Card Factory is very helpful and friendly, always making you feel welcome and with a good knowledge of the products. Nothing is ever too much trouble, and I always leave the shop happy and feeling a valued customer.”

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Posted 1 year ago

“Went in the shop just after 9am The lady was very helpful, she help me find the cards I wanted, really friendly. I think it was 19 Park Street walsall.”

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Posted 1 year ago

“Excellent service Excellent service experience experience extremely helpful Excellent experience Excellent quality quality service excellent quality service”

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Posted 1 year ago

“Dawn and her colleagues always provide very good customer service at the Newport Shropshire Card Factory, they are always welcoming and helpful whenever I visit the store.”

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Posted 1 year ago

“I found customer service at my local card factory in Northampton town centre excellent , manageress Dan & assistant Cheryl more than helpful, they made phone calls to shops around my area to get me balloons I requested. Thank you so much you went above & beyond xx”

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Posted 1 year ago

“Always leave the card shop in Clifton estate Nottingham laughing!! It’s such a joy going in there picking my cards, getting any questions I ask answered cheerfully & knowledgeable about the products!! Thank you Clifton card shop!!”

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Posted 1 year ago

“We shop regularly at the Garforth branch and all the staff are brilliant, I have been In again this morning and as per usual Sharan went out of her way to see the item I was looking for was provided for me. We would not dream of going anywhere but Garforth for the cards etc that we require.”

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Posted 1 year ago

“Sharon at Traffotd centre was excellent 👌”

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Posted 1 year ago

“Staff are very friendly and very helpful. Will always help you find what you are looking for. Very good customer service. 👌”

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Posted 1 year ago

“Very friendly and helpful staff”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 499 reviews