Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.60

4.6 Rating 474 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

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Metrics

4.6

Based on 474 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband and I always use Card Factory the prices are very good with lovely verses and all the staff have been very polite and helpful.”

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Posted 1 year ago

“They are very good and kind”

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Posted 1 year ago

“Good to see a new shop in Acton Oaks. Definitely needed especially with Christmas coming. Good stock and friendly staff”

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Posted 1 year ago

“I was served by Fern who I think is fairly new but she was helpful by asking me if I could find what I was looking for which I had she was very polite but friendly at the till she's certainly an asset to your company”

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Posted 1 year ago

“Very happy with Kelly Felixstowe branch she helped me out for what I needed”

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Posted 1 year ago

“Staff always very pleasant.. Altrincham Store. New layout 9 out of 10..visually greatly improved.layout.One comment Tatty Teddies cards facing pay desk badly positioned..you have made your choices and about to pay before you reach this display..plus having to crouch down to see bottom shelves.”

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Posted 1 year ago

“Extremely helpful”

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Posted 1 year ago

“Very helpfull assistant in cumbernauld store 45 name chloe this lady went out of her way to find me a card i really needed to be just right for friends celebrating 60th wedding anniversary will definately shop in store again service 10 out of 10 Mrs Boyle”

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Posted 1 year ago

“I always go to card Factory as it’s value for money”

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Posted 1 year ago

“Welshpool branch served by Louise, excellent, friendly, polite service. Unable to scan QR code”

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Posted 1 year ago

“Hi, I visited your store at prescot Road liverpool 13, I was served by your assistant Lee, just want to say how polite,helpful, welcoming he always is each time I visit, he is a credit to your store also cathy who has the same excellent customer service!!!”

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Posted 1 year ago

“Excellent service from all staff ,shop is well set out and very tidy ,staff are very friendly and helpful”

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Posted 1 year ago

“Visited store 1430 poole high street on 02/10/23 at 12.58. Susie was very polite and cheerful, and gave excellent customer service.”

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Posted 1 year ago

“Always happy to help you and staff are lovely.”

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Posted 1 year ago

“Store 0335 Rainham Kent very pleased with the service. Lady assistant was very polite and helpful. Thanks Alison 😊”

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Posted 1 year ago

“I went into store today and received amazing customer service from dianne she's very caring kind and seen to all my needs and fabulous member off staff and a credit to your team.”

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Posted 1 year ago

“Lovely choice of cards. Plus Nicky was very helpful and friendly”

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Posted 1 year ago

“Gainsborough customer service exceptional team members Laura & Zoe an asset to the company always have a smile on their face very knowledgeable & helpful wouldn’t shop anywhere else”

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Posted 1 year ago

“Very easy shop at kingswood bristol today as not many customers,aisles are very narrow, Very happy bubbly server.”

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Posted 1 year ago

“Visited the Clifton Moor York shop today. As always, the staff were helpful, cheerful and engaging. There is an excellent selection of cards, wrapping paper and gift boxes, all at a brilliant price.”

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Posted 1 year ago

Card Factory plc is rated 4.6 based on 474 reviews