Card Factory plc Reviews

Name: Card Factory plc
Rating: 4.57

4.6 Rating 517 Reviews

89 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Write Your review

Tell us how Card Factory plc made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Card Factory plc 5 star review on 20th July 2023

Udochi

Card Factory plc 5 star review on 11th September 2022

Raja

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff always helpful, in the buxton branch”

Helpful Report

Posted 3 months ago

“I didn't have a bad experience at care factory..but I can't find the right place to give a good review......their very nice with good selection of products especially in Chester le street.”

Helpful Report

Posted 3 months ago

“fantactic service great value for money, good stock of items.”

Helpful Report

Posted 3 months ago

“Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀”

Helpful Report

Posted 3 months ago

“I would like to praise your employee Rosa in your Haymarket Leicester Branch I am disabled and she was so kind and helpful and got my purchases for me she couldn’t have done anymore for me”

Helpful Report

Posted 4 months ago

“You can find everything you need for every occasion a very good selection of cards and gifts”

Helpful Report

Posted 4 months ago

“Simple layout of the store and found what I needed straightaway. Friendly and helpful staff. Receipt number 2486.”

Helpful Report

Posted 4 months ago

“Excellent service.”

Helpful Report

Posted 4 months ago

“The Burgess Hill Shop has lovely cards and other items covering lots of celebrations and good offers The staff are all helpful and friendly I would hate to see this shop go”

Helpful Report

Posted 4 months ago

“Debbie in Rainham card factory shop was very helpful today. She is always very welcoming and friendly.”

Helpful Report

Posted 4 months ago

“Jake in Bearwood store very helpful and pleasant”

Helpful Report

Posted 4 months ago

“The staff are very friendly and helpful L”

Helpful Report

Posted 4 months ago

“I was in your store in Bolton this morning. The young lady who served me was so smiley and helpful. A pleasure to shop there. Thank you.”

Helpful Report

Posted 4 months ago

“I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come”

Helpful Report

Posted 4 months ago

“In Bearwood branch today both Alex and Reshma were very helpful and considerate of what I was wanting very impressed felt a very valued customer”

Helpful Report

Posted 5 months ago

“Always do when ever I shop there. Love the cards,paper,labels,& gifts.”

Helpful Report

Posted 6 months ago

“Katia in Rickmansworth was very helpful and polite. Made shopping there stress free and enjoyable. Thanks Katia”

Helpful Report

Posted 6 months ago

“Staff friendly and polite”

Helpful Report

Posted 6 months ago

“The staff are always so helpful!”

Helpful Report

Posted 6 months ago

“Always shop here.The staff are so very friendly &always willing to help also great choice &value for money.Today Mandy served me she is always so very helpful &very polite nothing ever too much.”

Helpful Report

Posted 6 months ago

Card Factory plc is rated 4.6 based on 517 reviews