Carpisa GO customer service sucks. Just because we are from other country and you do not want to warrant your products? It is within 1 day that your NEW product (luggage) came with defects. Where is the QA/QC checks? I want my luggage to be replaced. It is really heartaching buying products that have defects spotted within a day. We even went to Rome’s Carpisa GO shop to get it fixed but the staff couldn’t get it solved as well. Please do your job as customer service. I also have not receive your any of your reply via email. Gosh!
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