Echoing many of these stories. Bad and pleasant customer service who are the frontline and very apologetic. Provided a negative review on the seller who demanded I pay Catawiki the VAT fee befire shipping and of course you have to pay the courier before delivery. Weekly calls to Catawiki Customer service with the same scripted message about being escalated to the senior team and backlog.
Small claims court? What are the next steps?
1 year ago
Catawiki has a
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