Catawiki Reviews

Name: Catawiki
Rating: 1.30

1.3 Rating 690 Reviews

6 %

of reviewers recommend Catawiki

Company Reviews

Questions

Metrics

1.3

Based on 690 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Catawiki made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Catawiki 1 star review on 16th October 2025

Jolie Reuben

Catawiki 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Christabelle

Catawiki 1 star review on 5th April 2025

Jadolala

Catawiki 1 star review on 14th January 2025

Cole

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aggiudicata una borsa Gucci proveniente dal Giappone. Mi chiama la dogana da Roma per dirmi che avrei potuto pagare le spese al momento della ricezione della borsa ed ho accettato. Invece la borsa torna indietro dal venditore e adesso vogliono che paghi le spese di trasporto e a distanza di 1 mese ancora non vedo soldi. Continuo a mandare messaggi senza risposta! Orribili!!! Non comprate da loro!!”

Helpful Report

Posted 5 days ago

“Je ne recommande pas ce site. Les estimations sont trompeuses et les photos sont agrandies de manière exagérée, parfois jusqu’à 100x, ce qui ne reflète pas la réalité des objets. Soyez très vigilants. Les frais de port sont extrêmement élevés. J’ai également l’impression que certaines enchères sont artificiellement gonflées par de faux comptes afin de pousser les acheteurs à payer le prix souhaité.”

Helpful Report

Posted 2 weeks ago

“I bought a diamond ring and within weeks the diamond had fallen out of- I took the setting to a jeweller who told me that it wasn’t suitable for the diamond shape. I can’t get any response from either Catawiki or the seller ( DiamondsNL) it’s a nightmare.”

Helpful Report

Posted 2 weeks ago

“I purchased an expensive watch from catawiki. The watch was shipped promptly via DHL and it was picked up by the courier the next day. Since then, more than two weeks have passed and the DHL tracker hasn't been updated. I can't get any response from catawiki and the seller has no interest in helping to resolve the situation. I'm thousands of euros out of pocket and I've no idea what's happening. Catawiki's customer support appears to be non-existent.”

Helpful Report

Posted 3 weeks ago

“My experience with Catawiki was a complete disaster. The seller did not ship the item within the deadline, and Catawiki itself canceled the order and refunded the payment — as expected. But unbelievably, a week after the deadline had passed, the seller decided to ship the item, and Catawiki charged me again, even though I never received the product, which was returned to the sender. The so-called “customer support” is a joke: automated responses, repeated requests for information already provided, and zero human follow-up. Every email resets the process, and no one takes responsibility. This situation shows a total lack of organization, transparency, and respect for the customer. After this experience, I will not use Catawiki again and do not recommend it to anyone.”

Helpful Report

Posted 1 month ago

“The withdrawal has been processed”

Helpful Report

Posted 1 month ago

“I honestly didn’t expect to find such a dependable INC Celineeloninc.org helped me turned situations around”

Helpful Report

Posted 1 month ago

“Every experience I’ve had with IGRINC.ORG has been smooth and dependable. They truly deliver on their promises.”

Catawiki 1 star review on 22nd October 2025

Helpful Report

Posted 1 month ago

“Every experience I’ve had with IGRINC.ORG has been smooth and dependable. They truly deliver on their promises.”

Helpful Report

Posted 1 month ago

“I was able to get an amazing assistant. I’m so excited”

Helpful Report

Posted 1 month ago

“Working with IGRINC.ORG was simple, efficient, and reassuring. Their team acted quickly, communicated clearly at every stage, and managed each detail with precision. Professional and dependable, they made the entire process smooth and worry-free. Finding a service that’s both fast and trustworthy is rare, but they truly lived up to it.”

Helpful Report

Posted 2 months ago

Helpful Report

Posted 2 months ago

“Be careful, Catawiki is fraudolent, not transparent, and the customer support ignores you instead of helping out!! My account was blocked with the false accusation of funbidding. When I asked for explanations, evidence or even just a bill to pay to resolve the situation, obviously the customer support just ignored my request. Since I just won a lot for a very good price before this happened, they probably thought I am a dangerous customer...”

Helpful Report

Posted 2 months ago

“Not a single dollar lost, everything was returned perfectly.”

Helpful Report

Posted 2 months ago

“Recover your money back from online trading scam”

Helpful Report

Posted 3 months ago

“I recently won an auction on Catawiki after spending a lot of time researching the item and bidding carefully. To my surprise, the seller cancelled the order afterwards, simply because they were unhappy with the final price being “too low.” What baffles me is that Catawiki allowed this without offering the buyer any protection or compensation. If the roles were reversed and I had bid too high, the seller would have gladly accepted, yet now even to I won fairly I'm left empty handed. An auction should mean that both parties honor the outcome, otherwise the entire process loses credibility. Unfortunately, Catawiki seems to favor sellers in these cases, leaving buyers with wasted time and frustration. I cannot recommend Catawiki to anyone who expects a fair and reliable auction experience”

Helpful Report

Posted 3 months ago

“Catawiki support is evasive, wriggle out of uncomfortable situations and are covering up for and siding with non-shipping sellers and for non-paying bidders.”

Helpful Report

Posted 4 months ago

“Catawiki is run by corrupt, inept, incompetent losers...”

Helpful Report

Posted 4 months ago

“This is increasingly starting to feel like a scam. Auctions I won over ten days ago are still marked as “being prepared,” well beyond the originally stated timeframe. To make matters worse, I’ve now been charged twice for the same transaction—once yesterday and again today. Customer support is virtually nonexistent: there’s only an unhelpful bot and an email address that no one replies to. The so-called “live agents” appear to be available for only a few hours on weekdays. After winning five auctions on this platform, this experience has been deeply disappointing.”

Helpful Report

Posted 4 months ago

“Didn't deliver the package”

Helpful Report

Posted 4 months ago

Catawiki is rated 1.3 based on 690 reviews