Catawiki Reviews

Name: Catawiki
Rating: 1.29

1.3 Rating 706 Reviews

6 %

of reviewers recommend Catawiki

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1.3

Based on 706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

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Catawiki 1 star review on 2nd March 2026

Frank

Catawiki 1 star review on 1st March 2026

Pamela W. Bowser

Catawiki 1 star review on 16th October 2025

Jolie Reuben

Catawiki 1 star review on 12th September 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Catawiki 1 star review on 11th June 2025

Francisolivia771 At Gmail.com Help Me Recover My Lost Cryptocurrency From A Scam

Christabelle

Catawiki 1 star review on 5th April 2025

Jadolala

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My experience with Catawiki was a complete disaster. The seller did not ship the item within the deadline, and Catawiki itself canceled the order and refunded the payment — as expected. But unbelievably, a week after the deadline had passed, the seller decided to ship the item, and Catawiki charged me again, even though I never received the product, which was returned to the sender. The so-called “customer support” is a joke: automated responses, repeated requests for information already provided, and zero human follow-up. Every email resets the process, and no one takes responsibility. This situation shows a total lack of organization, transparency, and respect for the customer. After this experience, I will not use Catawiki again and do not recommend it to anyone.”

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Posted 6 months ago

“The withdrawal has been processed”

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Posted 6 months ago

“I honestly didn’t expect to find such a dependable INC Celineeloninc.org helped me turned situations around”

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Posted 6 months ago

“Every experience I’ve had with IGRINC.ORG has been smooth and dependable. They truly deliver on their promises.”

Catawiki 1 star review on 22nd October 2025

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Posted 6 months ago

“Every experience I’ve had with IGRINC.ORG has been smooth and dependable. They truly deliver on their promises.”

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Posted 6 months ago

“I was able to get an amazing assistant. I’m so excited”

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Posted 6 months ago

“Working with IGRINC.ORG was simple, efficient, and reassuring. Their team acted quickly, communicated clearly at every stage, and managed each detail with precision. Professional and dependable, they made the entire process smooth and worry-free. Finding a service that’s both fast and trustworthy is rare, but they truly lived up to it.”

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Posted 6 months ago

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Posted 6 months ago

“Be careful, Catawiki is fraudolent, not transparent, and the customer support ignores you instead of helping out!! My account was blocked with the false accusation of funbidding. When I asked for explanations, evidence or even just a bill to pay to resolve the situation, obviously the customer support just ignored my request. Since I just won a lot for a very good price before this happened, they probably thought I am a dangerous customer...”

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Posted 6 months ago

“Not a single dollar lost, everything was returned perfectly.”

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Posted 7 months ago

“Recover your money back from online trading scam”

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Posted 8 months ago

“I recently won an auction on Catawiki after spending a lot of time researching the item and bidding carefully. To my surprise, the seller cancelled the order afterwards, simply because they were unhappy with the final price being “too low.” What baffles me is that Catawiki allowed this without offering the buyer any protection or compensation. If the roles were reversed and I had bid too high, the seller would have gladly accepted, yet now even to I won fairly I'm left empty handed. An auction should mean that both parties honor the outcome, otherwise the entire process loses credibility. Unfortunately, Catawiki seems to favor sellers in these cases, leaving buyers with wasted time and frustration. I cannot recommend Catawiki to anyone who expects a fair and reliable auction experience”

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Posted 8 months ago

“Catawiki support is evasive, wriggle out of uncomfortable situations and are covering up for and siding with non-shipping sellers and for non-paying bidders.”

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Posted 8 months ago

“Catawiki is run by corrupt, inept, incompetent losers...”

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Posted 9 months ago

“This is increasingly starting to feel like a scam. Auctions I won over ten days ago are still marked as “being prepared,” well beyond the originally stated timeframe. To make matters worse, I’ve now been charged twice for the same transaction—once yesterday and again today. Customer support is virtually nonexistent: there’s only an unhelpful bot and an email address that no one replies to. The so-called “live agents” appear to be available for only a few hours on weekdays. After winning five auctions on this platform, this experience has been deeply disappointing.”

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Posted 9 months ago

“Didn't deliver the package”

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Posted 9 months ago

“I have been using Catawiki for some time, and unfortunately, I must express my growing disappointment with the inconsistent and often unprofessional behavior of certain so-called "experts" on the platform. It is deeply frustrating to see that low-quality reproductions and fakes are regularly approved and sold without issue, while rare, authentic, and valuable collector's items are repeatedly rejected without clear justification. I personally experienced a situation where one of my items was approved by an expert and sold successfully at a good price. Just two weeks later, I submitted an identical item from the same batch — and it was rejected by another expert, Matteo Fornetti, stating that the item "does not meet expectations." In my opinion, Mr. Fornetti demonstrated a complete lack of knowledge and understanding of the category in question. The inconsistency between experts undermines trust in the platform and creates confusion and frustration for sellers who work hard to present genuine and unique pieces. Catawiki must seriously reconsider the qualifications of some of their so-called "experts" and improve internal standards to ensure fairness and professionalism. Otherwise, it risks losing the trust of serious collectors and sellers alike.”

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Posted 9 months ago

“I'm writing this here because I'm not getting any response through your official channels. One of my support queries has been pending for 6 days with no reply, and I submitted another one yesterday as an urgent issue — I received a broken object, the seller is refusing a refund, and I know that your policy requires claims within 3 days. I’ve sent clear photos and messages multiple times, yet there’s been total silence. You charge an extra fee for buyer protection, but in this case there has been no protection at all. This is deeply disappointing and unacceptable.”

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Posted 9 months ago

“I’m extremely disappointed with Catawiki. I bought what was advertised as an “acrylic painting on canvas,” but what I received was just a printed image with no artistic or real value. It’s heartbreaking because I trusted this platform, thinking they ensured some level of verification and authenticity for the items they sell. After digging deeper, I’ve seen that the same seller has other listings described as original artworks, but they all look like images generated by AI. It’s infuriating to realize that anyone can upload anything and deceive buyers, while Catawiki washes their hands of any responsibility. What makes it worse is that the seller completely ignores my messages, and Catawiki takes weeks to reply, only to tell me to sort it out directly with the seller. I feel utterly unprotected as a buyer. All I want is my money back and to leave this awful experience behind. I won’t be buying from Catawiki again and strongly advise others to be extremely cautious.”

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Posted 9 months ago

“I purchased an item on Catawiki that was clearly listed as brand new. What I received was heavily tarnished, extremely used, and in very poor condition — completely misrepresented. I submitted a complaint with photos, and Catawiki acknowledged that my claim was valid. However, more than 10 days later, I have received no refund, no return instructions, and no real resolution. Catawiki advertises itself as a platform with expert-reviewed listings and a safe buying experience, but in practice, they do not take responsibility when sellers mislead buyers. Despite admitting the problem, they have offered no meaningful help. I'm very disappointed with both the product and the customer service. I expected much better.”

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Posted 10 months ago

Catawiki is rated 1.3 based on 706 reviews