This is increasingly starting to feel like a scam. Auctions I won over ten days ago are still marked as “being prepared,” well beyond the originally stated timeframe. To make matters worse, I’ve now been charged twice for the same transaction—once yesterday and again today. Customer support is virtually nonexistent: there’s only an unhelpful bot and an email address that no one replies to. The so-called “live agents” appear to be available for only a few hours on weekdays. After winning five auctions on this platform, this experience has been deeply disappointing.