No protection for customers. Customer service and help team is non existent. It is possible to win a bet, and receive another item and nothing you can do. I bet and won a 2 oz silver bar Nieu, Feng Shui , Blossomin Peonies and received today a wooden box with three religious silvebars in which I did not bet on. (Bestellung 38921393). No contact from the seller or Catawiki after numerous Emails and a telephone number that is disconnected. This is totally unacceptable and nothing can be done to solve the problem because we do not have any protection.
1 year ago
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