As far as buying is concerned, I have received all items as described, and promptly. I have not used this site for selling so I am unable to comment on that process. However, unlike ebay, Catawiki has a fundamental problem in the way that they have no buyer protection, as you are unable to pay by PayPal, which is a must if you are using these auction sites. I have had previous problems on ebay and PayPal have always resolved the issues, and I have been refunded, but I have heard that there are lots of problems with Catawiki when things go wrong, and Catawiki Customer Service does not provide an adequate solutions to deal with the problems, so you need to bear this in mind if using this site - things do go wrong and you may well be left to deal with the issues yourself, and what a nightmare this could be, so be warned. Until they allow PayPal to be used to pay for the auctions, this is going to be the major downside of using this site!!!!!!