I bought a watch on Catawiki with 2 years full guarantee. I had to repair the watch after 1 year and send it for repair. They asked for a filled out guarantee card which I found out was not filled out by the seller. I reported this to xatawiki and theonly thing they could do was providing me with the sellers yahoo email...I asked customer service(They already replied after 8 days) why the experts are there if these things can happen. They told me that all seemed to be ok because the seller said all was ok. So if you order something and it goes wrong for whatever reason, catawiki can only provide you the sellers email address and for the rest it’s your problem. The seller of course doesn’t reply... Never, ever again Catawiki